7 months ago
Base Salary
$160k - $250k/yr
Responsibilities
- Design, develop, and maintain scalable, high-performance backend systems for the automated order-taking platform.
- Integrate backend services with machine learning models, client devices, and third-party restaurant software systems.
- Monitor and optimize backend performance in production environments.
- Build integrations with POS, loyalty, payment gateway, and customer data platforms.
- Apply system design, code quality, testing, security, and maintainability best practices.
- Optimize AI pipelines for challenging audio environments, ambiguous customer requests, and rapid menu expansion.
- Develop LLM and voice AI capabilities and run experiments to validate the product impact of new functionality.
Requirements
- Bachelor's or master's degree in computer science, engineering, or a related field.
- At least four years of hands-on experience developing, implementing, and maintaining backend infrastructure in production environments.
- Proven experience building and deploying scalable, high-performance backend systems.
- Experience with cloud-based infrastructure and deployment technologies such as AWS, along with API design experience.
- Strong problem-solving, communication, collaboration, adaptability, and cross-functional product skills.
- Preferred experience includes audio, taking a backend system from zero to one, integrating with many third-party APIs and POS systems, and working in or alongside AI/ML.
- Python, Kotlin, or Java experience is preferred.
- Experience with containerization tools such as Docker and Kubernetes is preferred.
Benefits
- Medical, dental, and vision benefits, plus an annual wellness stipend and mental health support.
- Life, short-term disability, and long-term disability income insurance plans.
- Unlimited PTO, generous paid parental leave, flexible scheduling, and 12 paid US company holidays.
- Quarterly personal productivity stipend and a one-time home office upgrade stipend.
- 401(k) plan with company match and tax savings programs.
- Learning and education stipend, participation in talks and conferences, employee resource groups, and AI enablement workshops.
- Benefits vary by region for international employees through an Employer of Record model.
Categories
About Deepgram
Deepgram builds Voice AI infrastructure for developers, offering speech-to-text, text-to-speech, and voice agent tooling through real-time APIs and deployable on-prem software. Privately held and founded in 2015, the company is headquartered in San Francisco. Customers such as Twilio, Cloudflare, and Jack in the Box use its models to power production voice features; products include Nova-3 STT, Aura TTS, and a Voice Agent API.