WebEngage

Solutions Engineer

WebEngage
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10 months ago
Riyadh, Saudi ArabiaSenior

Responsibilities

  • Lead technical discovery and solutioning sessions with prospects.
  • Deliver product demonstrations and presentations for technical, business, and executive audiences.
  • Execute proofs of concept to validate integrations, performance, and measurable outcomes.
  • Respond to RFPs and RFIs and prepare technical and functional documentation.
  • Collaborate with Business Development, Marketing, Market Research, Product, and Engineering teams on customer solutions and target account initiatives.
  • Align with customers on solution architecture, data flows, and implementation strategy.
  • Develop demo assets, training sessions, and knowledge resources for Sales and partners.
  • Provide internal feedback on customer needs, product improvements, and competitive insights.
  • Represent the company at events, webinars, and regional workshops as a technical expert.

Requirements

  • Fluency in spoken and written Arabic and English is mandatory.
  • At least 5 years of experience in pre-sales, solutions engineering, or technical consulting, preferably in SaaS, MarTech, CDP, or analytics.
  • Strong understanding of customer data platforms, data architecture, APIs, SDKs, and data pipelines.
  • Basic knowledge of AI concepts, large language models, predictive analytics, and data science principles.
  • Ability to translate technical capabilities into business value for technical and executive stakeholders.
  • Hands-on familiarity with marketing automation, analytics, and CRM ecosystems.
  • Experience with cloud platforms, data integration, and web/mobile SDKs.
  • Strong presentation, communication, documentation, problem-solving, and collaboration skills.
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Benefits

  • Learning and development support through cutting-edge tools and mentorship.
  • MacBook provided for employees.
  • Medical insurance including COVID care facilities.
  • Mental health support programs.
  • Contemporary leave policy beyond sick leave.
  • Inclusive, autonomous, and collaborative work culture with growth opportunities and work-life balance.
  • Location: Riyadh or Dubai; MENA region.

Categories

Solutions Engineering
WebEngage

About WebEngage

201-500 employees
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