11 months ago
Riyadh, Saudi ArabiaSenior
Responsibilities
- Lead technical discovery and solutioning sessions with prospects.
- Deliver product demonstrations and presentations for technical, business, and executive audiences.
- Execute proofs of concept to validate integrations, performance, and measurable outcomes.
- Respond to RFPs and RFIs and prepare technical and functional documentation.
- Collaborate with Business Development, Marketing, Market Research, Product, and Engineering teams on customer solutions and target account initiatives.
- Align with customers on solution architecture, data flows, and implementation strategy.
- Develop demo assets, training sessions, and knowledge resources for Sales and partners.
- Provide internal feedback on customer needs, product improvements, and competitive insights.
- Represent the company at events, webinars, and regional workshops as a technical expert.
Requirements
- Fluency in spoken and written Arabic and English is mandatory.
- At least 5 years of experience in pre-sales, solutions engineering, or technical consulting, preferably in SaaS, MarTech, CDP, or analytics.
- Strong understanding of customer data platforms, data architecture, APIs, SDKs, and data pipelines.
- Basic knowledge of AI concepts, large language models, predictive analytics, and data science principles.
- Ability to translate technical capabilities into business value for technical and executive stakeholders.
- Hands-on familiarity with marketing automation, analytics, and CRM ecosystems.
- Experience with cloud platforms, data integration, and web/mobile SDKs.
- Strong presentation, communication, documentation, problem-solving, and collaboration skills.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Benefits
- Learning and development support through cutting-edge tools and mentorship.
- MacBook provided for employees.
- Medical insurance including COVID care facilities.
- Mental health support programs.
- Contemporary leave policy beyond sick leave.
- Inclusive, autonomous, and collaborative work culture with growth opportunities and work-life balance.
- Location: Riyadh or Dubai; MENA region.
Categories
Solutions Engineering
About WebEngage
WebEngage builds a customer data platform and marketing automation suite for consumer brands, combining unified profiles, journey orchestration, and multichannel messaging across mobile, web, email, and more. It sells its SaaS platform to B2C companies to improve engagement and retention across industries like ecommerce, fintech, and media. Founded in 2011 and headquartered in Mumbai, it is privately held and serves markets across India, the Middle East, and Southeast Asia.