7 days ago
Bengaluru, IndiaSenior
Responsibilities
- Collaborate with stakeholders to understand requirements and translate them into technical solutions.
- Design, develop, and customize ServiceNow applications and modules based on business needs.
- Configure ServiceNow workflows, forms, reports, and integrations.
- Provide technical expertise, troubleshooting, issue resolution, and platform support for ServiceNow.
- Conduct testing and quality assurance to ensure ServiceNow solution reliability and performance.
- Stay current with ServiceNow best practices, new features, and industry trends to support continuous improvement.
Requirements
- Bachelor’s degree in Computer Engineering, Computer Science, or Information Technology, or a master’s degree in Software Engineering.
- ITIL V3 Foundation certification from Axelos and ServiceNow Certified Application Developer certification from ServiceNow.
- Advanced English proficiency at C1 level.
- Experience or capability with the ServiceNow platform, client relations, collaboration, design thinking, storytelling, and stakeholder engagement.
Benefits
- Regular employment with office-based work in India and flexible working hours.
- Hands-on experience, mentorship, and world-class learning opportunities.
- Opportunity to lead AI-powered transformation and solve enterprise business challenges.
- Values-driven culture emphasizing integrity, inclusion, client focus, innovation, courage, curiosity, and incisiveness.
Categories
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.