17 days ago
Remote, United States +4 moreMid Level / Senior
H1B sponsor
Base Salary
$280k - $290k/yr
Responsibilities
- Partner with Sales to win deals and grow enterprise and public-sector customers.
- Scope customer use cases and create tailored working AI agents rapidly across prospects and existing accounts.
- Own the end-to-end technical pre-sales process, including discovery, solution design, business-value articulation, demos, technical proposals, and architecture reviews.
- Collaborate with CX, IT, security, procurement, and executive stakeholders throughout the sales cycle.
- Support customers after the sale through Agent Development handoff, launch, and expansion to additional use cases.
- Mentor newer sales engineers and contribute reusable assets for the industry or team.
- Develop deep expertise in public-sector industry patterns and winning sales motions.
Requirements
- 4-6+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
- Experience leading sales processes with large enterprise customers and deal sizes ranging from $500K to $1M.
- Experience building demos, presenting to customers, and working in a go-to-market function.
- Experience building relationships with prospects, including executives and technical leaders.
- Ability to connect customer business problems to Sierra solutions and explain them to technical and non-technical audiences.
- Ability to use AI tools in discovery preparation, solution design, demo and prototype building, and technical proposals while maintaining accuracy.
- Experience growing accounts beyond the initial sale.
- Bachelor’s degree or above, preferably in Computer Science or a related field, or equivalent professional experience.
- Preferred experience translating code, technical logic, and user requirements into product and engineering requirements.
- Experience selling a technical AI product is preferred.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Full-time employee benefits may vary by region and are subject to applicable policies.
- Eligible full-time employees can participate in Sierra’s equity plans.
- The company is primarily in-person and based in San Francisco, with offices across North America, Europe, and Asia.
Categories
Solutions Engineering
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.