Google

Customer Engineer, Google Workspace and Gemini Enterprise (English, Portuguese)

Google
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2 months ago
São Paulo, BrazilSenior

Responsibilities

  • Identify and qualify go-to-market opportunities, overcome technical objections, and resolve complex customer blockers across Latin America.
  • Deliver executive briefings, lead proof-of-concept engagements, and manage RFP/RFI processes.
  • Architect end-to-end customer solutions using Google Workspace and Gemini Enterprise to automate complex workflows.
  • Educate customers and partners on agentic AI capabilities, system integration strategies, and third-party data connector practices.
  • Drive partner go-to-market strategy, mentor Customer Engineers across LATAM, and align with sales leadership to scale technical adoption.
  • Partner with internal engineering, product marketing, and sales stakeholders to improve products and customer outcomes.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • Six years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience with enterprise productivity and collaboration suites or workflow automation platforms.
  • Experience with generative AI technologies, AI agents, large language models, or machine learning solutions.
  • Experience engaging with and presenting to technical stakeholders and executive leaders.
  • Fluent English and Portuguese communication skills.
  • Preferred: master's degree in Computer Science, Artificial Intelligence, Engineering, or a related technical field.
  • Preferred: experience architecting or deploying agentic AI solutions, workflow automations, or enterprise data connectors.
  • Preferred: experience supporting or selling cloud solutions to enterprise customers across Latin America.
  • Preferred: knowledge of agentic frameworks, Retrieval-Augmented Generation, prompt engineering, or enterprise API integrations.
  • Preferred: understanding of identity and access management, mobile device management, and zero trust security.

Tech Stack

Google Cloud

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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