Account Solution Engineer - Enterprise Nonprofit Team
Salesforce2 days ago
Base Salary
$135k - $198k/yr
Responsibilities
- Discover and analyze customer goals and map them to the Salesforce solution portfolio.
- Deliver customer-facing software demos, presentations, and technical points of view tied to business value.
- Respond to RFPs, RFIs, and RFQs.
- Design innovative solutions on the Salesforce platform.
- Build relationships with sales teams and account contacts.
- Communicate customer requirements to product and engineering teams.
- Participate in ongoing training and certifications.
- Travel domestically up to 20%.
Requirements
- Bachelor of Science in Computer Science, Software Engineering, MIS, or a related field.
- At least 7 years of professional work experience, preferably in the nonprofit sector or software industry.
- Experience working in a fast-paced, agile company environment.
- Strong technical communication, discovery, presentation, collaboration, leadership, problem-solving, and prioritization skills.
- Technical expertise in CRM, AI, analytics, business intelligence, digital marketing, or community engagement.
- Previous sales experience is preferred.
- Previous Salesforce Administrator experience is preferred.
- Salesforce Administrator 201 and Nonprofit Cloud Consultant certifications are desired.
- Affinity for nonprofit and mission-driven organizations.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role includes up to 20% domestic travel.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.