Horizontal Digital

Salesforce Technical Architect

Horizontal Digital
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1 month ago
Dubai, United Arab EmiratesSenior

Responsibilities

  • Design and own end-to-end Salesforce architecture across Sales, Service, and industry-specific clouds.
  • Translate business requirements into scalable technical solutions with stakeholders and functional leads.
  • Design integration patterns between Salesforce and external systems using APIs and middleware.
  • Ensure solutions meet enterprise standards for scalability, security, and performance.
  • Guide development teams through design reviews, best practices, mentoring, and code quality oversight.
  • Define API standards and data models and maintain ERDs, sequence diagrams, and architecture blueprints.
  • Support pre-sales through solutioning, effort estimation, and architecture advisory.

Requirements

  • 8+ years of client-facing consulting experience focused on Salesforce architecture and solution design.
  • 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
  • Proven experience designing and implementing scalable Salesforce technical architectures and integrations.
  • Deep understanding of Salesforce platform limits, security model, deployment architecture, and performance considerations.
  • Strong experience with RESTful APIs, middleware platforms, and batch or real-time interfaces.
  • Experience guiding developers, conducting code and design reviews, and communicating with business and technical stakeholders.
  • Required Sales Cloud, Service Cloud, Agentforce, and one or more Salesforce Architect domain certifications, such as Application Architect or System Architect.
  • Preferred experience with Data Cloud, Field Service, or Revenue Cloud.
  • Experience with DevOps practices, CI/CD pipelines, Salesforce release strategies, Agile project methodologies, estimation, and multidisciplinary planning.
  • Strong technical documentation skills, including ERDs, process flows, and sequence diagrams.

Benefits

  • 22 working days of holiday.
  • Comprehensive medical insurance for the employee, spouse, and children.
  • Visa for the employee, spouse, and children.
  • Annual return flight to the employee's home country.
  • Hybrid work with flexible office times and working from home twice per week.
  • Remote working from a location of choice for two weeks per year.
  • Free snacks and drinks in the office.

Categories

Solutions Engineering
Horizontal Digital

About Horizontal Digital

501-1,000 employees

Horizontal Digital is a customer-experience consultancy that designs and builds websites, apps, portals, and marketing technology integrations for enterprises, including Fortune 500 companies. Its services span strategy, data and analytics, CRM, and UX design, delivered across global offices in the U.S., U.K., Middle East, and India. Founded in 2003 and headquartered in St. Louis Park, Minnesota, the company is privately held and certified as a Minority Business Enterprise.

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