11 months ago
Dubai, United Arab EmiratesSenior
Responsibilities
- Lead technical discovery and solutioning sessions with prospects.
- Deliver tailored product demonstrations and presentations to technical, business, marketing, and executive audiences.
- Execute proofs of concept to validate integrations, performance, and measurable outcomes.
- Respond to RFPs and RFIs and prepare technical and functional documentation with Product and Engineering.
- Collaborate with Business Development, Marketing, and Market Research on target-account lists and qualification.
- Align with customers on solution architecture, data flows, and implementation strategy.
- Develop demo assets, training sessions, and knowledge resources for Sales and partner enablement.
- Provide customer, product, and competitive feedback to internal teams.
- Support events, webinars, and regional workshops as a technical expert and brand advocate.
Requirements
- Fluency in spoken and written Arabic and English is mandatory.
- 5+ years of experience in pre-sales, solutions engineering, or technical consulting, preferably in SaaS, MarTech, CDP, or analytics.
- Strong understanding of customer data platforms, data architecture, APIs, SDKs, and data pipelines.
- Basic knowledge of AI concepts, large language models, predictive analytics, and data science principles.
- Ability to translate technical capabilities into business value for technical and executive stakeholders.
- Hands-on familiarity with marketing automation, analytics, and CRM ecosystems.
- Experience with cloud platforms, data integration, and web/mobile SDKs.
- Excellent presentation, communication, and documentation skills.
- Strong problem-solving abilities and a collaborative, cross-functional mindset.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Benefits
- Riyadh or Dubai location in the MENA region.
- Learning and development supported by cutting-edge tools and mentorship.
- MacBook provided for Engagers.
- Medical insurance with COVID Care facilities.
- Mental health support programs.
- Contemporary leave policy beyond sick leave.
- Inclusive, autonomous, transparent, and flexible work culture with work-life balance.
Categories
Solutions Engineering
About WebEngage
WebEngage builds a customer data platform and marketing automation suite for consumer brands, combining unified profiles, journey orchestration, and multichannel messaging across mobile, web, email, and more. It sells its SaaS platform to B2C companies to improve engagement and retention across industries like ecommerce, fintech, and media. Founded in 2011 and headquartered in Mumbai, it is privately held and serves markets across India, the Middle East, and Southeast Asia.