WebEngage

Solutions Engineer

WebEngage
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10 months ago
Dubai, United Arab EmiratesSenior

Responsibilities

  • Lead technical discovery and solutioning sessions with prospects.
  • Deliver tailored product demonstrations and presentations to technical, business, marketing, and executive audiences.
  • Execute proofs of concept to validate integrations, performance, and measurable outcomes.
  • Respond to RFPs and RFIs and prepare technical and functional documentation with Product and Engineering.
  • Collaborate with Business Development, Marketing, and Market Research on target-account lists and qualification.
  • Align with customers on solution architecture, data flows, and implementation strategy.
  • Develop demo assets, training sessions, and knowledge resources for Sales and partner enablement.
  • Provide customer, product, and competitive feedback to internal teams.
  • Support events, webinars, and regional workshops as a technical expert and brand advocate.

Requirements

  • Fluency in spoken and written Arabic and English is mandatory.
  • 5+ years of experience in pre-sales, solutions engineering, or technical consulting, preferably in SaaS, MarTech, CDP, or analytics.
  • Strong understanding of customer data platforms, data architecture, APIs, SDKs, and data pipelines.
  • Basic knowledge of AI concepts, large language models, predictive analytics, and data science principles.
  • Ability to translate technical capabilities into business value for technical and executive stakeholders.
  • Hands-on familiarity with marketing automation, analytics, and CRM ecosystems.
  • Experience with cloud platforms, data integration, and web/mobile SDKs.
  • Excellent presentation, communication, and documentation skills.
  • Strong problem-solving abilities and a collaborative, cross-functional mindset.
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Benefits

  • Riyadh or Dubai location in the MENA region.
  • Learning and development supported by cutting-edge tools and mentorship.
  • MacBook provided for Engagers.
  • Medical insurance with COVID Care facilities.
  • Mental health support programs.
  • Contemporary leave policy beyond sick leave.
  • Inclusive, autonomous, transparent, and flexible work culture with work-life balance.

Categories

Solutions Engineering
WebEngage

About WebEngage

201-500 employees
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