7 months ago
China (city not specified)Senior
Responsibilities
- Serve as the primary technical point of contact for strategic enterprise accounts.
- Build relationships with engineering, product, and platform teams.
- Drive API adoption, integration opportunities, and usage growth.
- Lead business and performance reviews with senior stakeholders.
- Provide clients with product updates, insights, and technical guidance.
- Support onboarding, integration, and issue resolution with internal teams.
- Monitor usage trends and identify risks and optimization opportunities.
Requirements
- At least 5 years of experience in Technical Account Management, Solutions Engineering, or Customer Engineering.
- Experience managing enterprise or strategic accounts.
- Strong understanding of APIs, cloud platforms, and developer ecosystems.
- Ability to communicate AI/ML concepts to technical and business audiences.
- Strong stakeholder management and communication skills.
- Fluency in Mandarin and English.
- Experience with high-scale API platforms is preferred.
- Exposure to AI/ML products or data platforms is preferred.
- A background in Computer Science, Engineering, or a related field is preferred.
Tech Stack
gRPC
Categories
Solutions Engineering
