22 days ago
Remote, WorldwideSenior
Responsibilities
- Partner with service teams to define customer-focused SLIs, SLOs, and error budget policies.
- Own and evolve the Operational Readiness Review process for new services and major changes.
- Connect postmortem findings to operational readiness gaps and drive systemic reliability improvements.
- Provide expertise on architecture reviews, failure mode analysis, dependency mapping, and resilience design.
- Identify operational toil and build or advocate for automation to eliminate it.
- Help teams establish sustainable on-call practices, including alert quality, escalation paths, runbook coverage, and noise reduction.
- Track organization-wide operational maturity, identify systemic gaps, and drive remediation.
Requirements
- 7+ years of experience in SRE, production engineering, or reliability-focused roles, including shaping SRE practices and driving adoption across engineering teams.
- Software engineering mindset with experience writing code and building tools.
- Hands-on experience defining and operationalizing SLOs and SLIs at scale, including effective error budget policies.
- Deep experience with incident response, postmortem facilitation, and systemic improvements based on incident learnings.
- Experience with large-scale multi-tenant systems; managed database platforms or Postgres experience is a bonus.
- Proficiency with cloud infrastructure, preferably AWS, and infrastructure-as-code; Pulumi is preferred, while Terraform or CDK is acceptable.
- Clear and persuasive communication skills for influencing distributed teams without authority.
- Experience working in asynchronous or globally distributed teams.
- Experience with Kubernetes-based platform operations is preferred.
- Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tools is preferred.
- Experience building developer-facing reliability tooling such as SLO dashboards, ORR frameworks, toil tracking, or DORA metrics is preferred.
Benefits
- Fully remote work with no Supabase offices and a WeWork membership or coworking allowance available worldwide.
- Employee ESOP equity ownership.
- Tech allowance for equipment such as a laptop, monitor, or headphones.
- Supabase covers 100% of employee health insurance and 80% for dependents, wherever available.
- Annual company off-site in a new city.
- Flexible asynchronous work.
- Annual education allowance for courses, books, conferences, or other professional development.
Tech Stack
Categories
Site Reliability
About Supabase
Supabase builds an open-source Postgres-based backend platform for developers, bundling database, authentication, storage, realtime APIs, edge functions, and vector search. It monetizes through a managed cloud service and enterprise offerings while remaining deployable self-hosted. Founded in 2020 and privately held, the company operates globally with a fully remote team. Developers use Supabase as a Firebase alternative to launch quickly and scale production applications on PostgreSQL.