2 months ago
San Francisco, CA, USAMid Level
Responsibilities
- Lead technical discovery with prospective and existing customers
- Understand customer goals, technical environments, data flows, and integration requirements
- Design solutions that demonstrate how Coframe can improve customer outcomes
- Run tailored product demonstrations for technical and business stakeholders
- Build proofs of concept in real customer environments
- Answer technical questions throughout sales and evaluation processes
- Partner with sales to communicate Coframe’s technical differentiation and business impact
- Guide customers through technical evaluations, onboarding, and implementation
- Troubleshoot integration and product issues during pre-sales and post-sales engagements
- Collaborate with product and engineering to resolve technical blockers
- Translate customer feedback into product requirements and roadmap input
- Help build scalable integration patterns and implementation processes
- Create technical sales collateral, documentation, and enablement materials
- Support strategic customer relationships before and after launch
Requirements
- Experience in solutions engineering, sales engineering, technical consulting, or a similar customer-facing technical role
- Strong technical discovery skills and the ability to understand complex customer requirements
- Experience designing solutions and delivering proofs of concept
- Ability to explain technical concepts clearly to technical and non-technical stakeholders
- Strong communication and presentation skills
- Experience working with SaaS products and AI systems
- Experience with analytics, experimentation, marketing technology, or data products is a major plus
- Ability to troubleshoot technical issues and guide customers through complex implementation challenges
- Strong product judgment and a consultative, value-based approach to customer engagement
- Comfort collaborating with sales, product, engineering, and customer success teams
- High ownership and ability to operate effectively in a fast-moving startup environment
- Technical degree or equivalent practical experience
- Comfort working on-site in the San Francisco Bay Area and engaging directly with customers
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- 401(k) plan with Coframe match
- Meals covered in-office
- Gym membership
- Primarily in-person work in San Francisco
Categories
Solutions Engineering
About Coframe
One day, we’ll look at the digital interfaces we use today the same way we now look at floppy disks and dial-up internet. Coframe is pioneering this next generation of user interfaces that can adapt, evolve, and improve themselves: living interfaces. Coframe is solving fundamental problems in AI and product, training multimodal models that understand users and business goals to enable user interfaces to continuously and autonomously improve themselves. We're hiring! If you get excited about shipping breakthroughs years ahead of schedule, please apply at https://coframe.com/careers.