about 3 hours ago
San Francisco, CA, USAMid Level / Senior
Responsibilities
- Lead technical discovery with prospective and existing customers.
- Understand customer goals, technical environments, data flows, and integration requirements.
- Design solutions that demonstrate how Coframe can improve customer outcomes.
- Run tailored product demos for technical and business stakeholders.
- Build proofs of concept that validate Coframe’s value in real customer environments.
- Answer technical questions throughout the sales and evaluation process.
- Partner with sales to communicate Coframe’s technical differentiation and business impact.
- Guide customers through technical evaluations, onboarding, and implementation.
- Troubleshoot integration and product issues during pre-sales and post-sales engagements.
- Collaborate with product and engineering to resolve technical blockers.
- Translate customer feedback into product requirements and roadmap input.
- Help build scalable integration patterns and implementation processes.
- Create technical sales collateral, documentation, and enablement materials.
- Support strategic customer relationships before and after launch.
Requirements
- Experience in solutions engineering, sales engineering, technical consulting, or a similar customer-facing technical role.
- Strong technical discovery skills and the ability to understand complex customer requirements.
- Experience designing solutions and delivering proofs of concept.
- Ability to explain technical concepts clearly to both technical and non-technical stakeholders.
- Strong communication and presentation skills.
- Experience working with SaaS products and AI systems.
- Experience with analytics, experimentation, marketing technology, or data products is a major plus.
- Ability to troubleshoot technical issues and guide customers through complex implementation challenges.
- Strong product judgment and a consultative, value-based approach to customer engagement.
- Comfort working closely with sales, product, engineering, and customer success teams.
- High ownership and the ability to operate effectively in a fast-moving startup environment.
- A technical degree or equivalent practical experience.
- Comfort working on-site in the San Francisco Bay Area and engaging directly with customers.
Benefits
- Flexible (Unlimited) Paid Time Off.
- Medical, Dental, and Vision benefits for you and your family.
- Life Insurance and Disability Benefits.
- 401k Plan with Coframe match.
- Meals covered in-office.
- Gym membership.