6 hours ago
Remote, United States +3 moreMid Level
H1B sponsor
Base Salary
$230k - $240k/yr
Responsibilities
- Partner with Sales counterparts to win enterprise deals and grow existing customers.
- Take opportunities from initial discovery to tailored, working Sierra agents for prospects and customers.
- Own technical pre-sales by scoping use cases, explaining business value, designing and demonstrating the platform, leading technical and architecture reviews, and serving as the technical expert throughout the sales cycle.
- Collaborate with Sales, Product, and Agent Engineering to support go-to-market efforts and improve agents through customer-driven product development.
- Develop deep expertise in the assigned industries, customer patterns, and winning sales motions.
Requirements
- Require 3–4+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
- Experience leading enterprise sales processes involving deal sizes of $200,000–$500,000.
- Experience building demos, presenting, and working with customers or clients in a go-to-market function.
- Experience building relationships with prospects, including executives and technical leaders.
- Ability to connect customer business problems to Sierra’s solutions and explain them to technical and non-technical audiences.
- Ability to use AI tools effectively for discovery preparation, solution design, demos, prototypes, and technical proposals while ensuring customer-facing accuracy.
- Ability to manage many concurrent deals without sacrificing quality and switch across industries and use cases.
- Bachelor’s degree or above, preferably in Computer Science or a related field, or equivalent professional experience.
- Preferred qualifications include translating code, technical logic, and user requirements into product and engineering requirements, and selling a technical AI product.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave and fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Full-time employees may participate in equity plans subject to applicable policies.
- Primarily in-person work at Sierra’s San Francisco base or another company office, with benefits varying by region.
Categories
Solutions Engineering
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.