6 hours ago
Remote, United States +3 moreMid Level
H1B sponsor
Base Salary
$230k - $240k/yr
Responsibilities
- Partner with Sales counterparts to win enterprise deals and grow existing customers.
- Move from initial discovery to tailored, working AI agents across prospects and customers in days.
- Own technical pre-sales by scoping use cases, explaining business value, designing and demoing Sierra’s platform, leading technical and architecture reviews, and serving as the technical expert throughout the sales cycle.
- Collaborate with Sales, Product, and Agent Engineering to support go-to-market work and improve agents through customer-driven product development.
- Develop deep financial-services industry expertise and scalable sales patterns and motions.
Requirements
- Have 3–4+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
- Have led enterprise sales processes involving deal sizes of $200,000–$500,000.
- Have experience building demos, presenting, and working directly with customers or clients in a go-to-market function.
- Have experience building relationships with prospects, including executives and technical leaders.
- Be able to connect business problems to Sierra’s solutions and explain them to technical and non-technical audiences.
- Be able to use AI tools in discovery preparation, solution design, demo and prototype building, and technical proposals while maintaining accuracy.
- Be able to manage many concurrent deals, switch among sub-industries and use cases, and maintain quality.
- Have a bachelor’s degree or above, or equivalent professional experience; Computer Science or a related field is preferred.
- Experience translating code, technical logic, and user requirements into product and engineering requirements is preferred.
- Experience selling a technical AI product is preferred.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and their families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Full-time employees may participate in Sierra’s equity plans, subject to applicable policies.
- Primarily in-person work based in San Francisco, with offices across North America, Europe, and Asia; benefits may vary by region.
Categories
Solutions Engineering
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.