5 hours ago
Remote, United Kingdom or London, United KingdomSenior
Responsibilities
- Build and operate shared AWS and Kubernetes platform capabilities across multiple accounts, workloads, and regions.
- Create reusable platform patterns for account foundations, networking, identity, compute, storage, deployment, and observability.
- Use Terraform, Helm, Argo CD, and automation to make infrastructure and application delivery repeatable and recoverable.
- Improve the internal developer platform and service catalogue, including Port, through self-service workflows.
- Define and improve SLOs, operational readiness, resilience, disaster recovery, capacity planning, and incident response practices.
- Build observability with Grafana Cloud, Elastic Cloud, and AWS-native tooling using logs, metrics, traces, and alerts.
- Partner with developers, solution architects, security, and operations teams to provide practical platform solutions and paved roads.
- Coach colleagues, improve documentation and support processes, and promote self-sufficient engineering teams.
- Apply AWS Well-Architected principles and security best practices across identity, access, networking, data protection, governance, and resilience.
- Support multi-account governance, permission boundaries, SSO, OIDC integrations, policy controls, auditability, and cost management.
- Lead complex technical initiatives from discovery through implementation, adoption, and operational ownership.
Requirements
- Significant experience designing, building, and running production platforms or distributed systems on AWS.
- Strong hands-on Kubernetes experience, ideally Amazon EKS, including cluster lifecycle, scheduling, networking, storage, security, and workload operations.
- Strong Infrastructure as Code experience, especially designing maintainable Terraform projects, modules, and shared patterns at scale.
- Experience with GitOps and continuous delivery, ideally using Argo CD and Helm.
- Understanding of AWS multi-account environments, IAM, identity federation, OIDC, networking, DNS, VPNs, firewalls, and common AWS security controls.
- Experience designing observability that helps engineers understand system health and troubleshoot customer-impacting issues.
- Scripting and automation skills in shell and/or Python.
- A track record of leading complex technical initiatives through implementation, adoption, and operational ownership.
- Understanding of reliability, security, data privacy, change management, and globally distributed systems.
- Familiarity with Grafana Cloud, Elastic Cloud, or similar platforms is preferred.
- Familiarity with Java-based production systems is preferred; deep Java development experience is not required.
- Strong written and spoken English, collaborative communication, independent problem-solving, and a service-minded approach.
Benefits
- Paid parental leave benefit programs.
- Three additional days off for volunteering and social impact through #GiveBackDays.
- Diversity and inclusion initiatives, including a D&I Council and Global Mentorship Program.
- Access to free mental health support.
- Flexible working arrangements.
- The role does not offer contractor or Employer of Record arrangements.
- Applicants must be legally authorized to work in the country where the role is advertised.
About Xplor
Xplor builds vertical SaaS platforms with embedded payments for service- and membership-based businesses, including fitness, education, field services, and personal services. Its cloud software and payment processing support operations and revenue across multiple brands, serving over 106,000 customers. The privately held company is headquartered in Atlanta, Georgia.