6 months ago
Sydney, AustraliaSenior
Responsibilities
- Own all technical aspects of the customer lifecycle from deployment through activation.
- Understand customers’ technical challenges and identify productive use cases for Devin.
- Build relationships with customer engineering teams to support integration, adoption, user activation, and product utilization.
- Lead technical pre-sales activities, including product demos and enterprise pilots.
- Design and deliver ongoing customer training programs and enablement resources.
- Implement requested features when appropriate and advocate for customer needs with the broader team.
- Provide product insight and help shape the product roadmap.
Requirements
- A degree in a STEM field is required.
- A proven track record of successful enterprise deployments in GTM or forward deployed engineering roles is required.
- Strong relationship-building and communication skills, including comfort discussing complex technical topics with customers at all levels, are required.
- Candidates should thrive in ambiguous, rapidly changing, high-intensity environments and be willing to grow in scope and responsibility.
- A demonstrated exceptional ability to learn is required.
- Experience selling highly technical products, working as a software engineer, or founding a startup may be advantageous.
- Competitive ambition, rapid context switching, and the ability to handle broad technical and non-technical problems may be advantageous.
Categories
Forward Deployed
About Cognition
Cognition is an applied AI company building end-to-end software agents for engineering teams. Its flagship product, Devin, is an AI software engineer that collaborates with developers to plan tasks, write code, run tests, fix bugs, and ship changes across common tools. The company is privately held, founded in 2023, and headquartered in San Francisco.