3 days ago
Sydney, AustraliaSenior
Responsibilities
- Partner with enterprise customers to define technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
- Design, build, and deploy AI systems that address customer problems and deliver measurable business outcomes.
- Write code for prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
- Evaluate AI systems, diagnose implementation failures, test hypotheses, and resolve complex technical blockers.
- Guide customers from prototypes to reliable production systems, sustained adoption, and scaled impact.
- Create reusable architectures, tooling, playbooks, and technical guidance for future deployments.
- Translate customer deployment experience into product feedback while collaborating with OpenAI Product, Research, Engineering, Security, and go-to-market teams.
Requirements
- Demonstrated experience designing, building, and delivering AI or machine-learning systems in enterprise environments from prototype through production.
- Substantial personal contributions in coding, architecture, evaluation, debugging, or production engineering.
- High proficiency in Python and comfort working across an AI application stack.
- Ability to systematically evaluate AI systems using representative data, graders, production signals, and human judgment.
- Experience with enterprise requirements including integrations, reliability, observability, security, privacy, data governance, performance, and cost.
- Ability to connect technical decisions to customer workflows, adoption, and measurable business outcomes.
- Clear communication across engineers, technical leaders, security teams, product leaders, and executives.
- Experience in applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting is relevant; JavaScript, TypeScript, or another relevant language is valuable.
Benefits
- Hybrid work model with three days per week in the Sydney office.
- Relocation assistance is offered to new employees.
Tech Stack
Categories
Forward Deployed
About OpenAI
OpenAI builds and deploys large-scale AI models and tools—including ChatGPT, GPT-4–class models, DALL·E, and Whisper—sold via APIs and enterprise subscriptions to developers and businesses. It monetizes through usage-based API pricing and ChatGPT Plus/Team/Enterprise, and also reaches customers via Microsoft’s Azure OpenAI Service. Founded in 2015 and headquartered in San Francisco, it operates as a private partnership.