Forward Deployed Engineer Lead
InformaticaResponsibilities
- Design, build, deploy, validate, and monitor agentic AI solutions in enterprise customer production environments.
- Develop AI agents and experiences using prompts, reasoning, tool calls, integrations, and current LLM techniques.
- Own technical components end-to-end, including architecture decisions, deployment, validation, and observability.
- Build and integrate data pipelines across Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Deliver proofs of concept and MVPs rapidly while co-building with customers and partners.
- Share implementation best practices and enablement, leaving customer teams more capable after engagements.
- Identify platform gaps, edge cases, and field insights for senior engineers and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience and at least one production system to present.
- Degree in Computer Science or a related field.
- Required prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Strong understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate with sales teams and customer architects and to evaluate AI outputs with engineering rigor.
- Willingness to experiment with emerging AI tools, models, and frameworks.
- Willingness to travel approximately 25% of the time.
- Preferred Salesforce platform experience or certifications such as Administrator, Platform Developer I, or Agentforce Specialist.
- Preferred familiarity with LangChain, LlamaIndex, orchestration patterns, Snowflake, Databricks, BigQuery, data engineering, platform architecture, or headless deployments.
Benefits
- Salesforce offers benefits and resources intended to support balance and personal well-being.
- The role includes approximately 25% customer travel and direct collaboration in customer environments.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com