18 hours ago
Seoul, Korea, SouthMid Level
Responsibilities
- Guide clients through onboarding and ensure timely, successful adoption of Appier solutions.
- Gather project requirements, scope, schedules, and deliverables with clients and stakeholders.
- Prepare technical specifications for developers and create user and training documentation.
- Troubleshoot technical issues, including Web and App SDK-related solutions, by coordinating with developers.
- Develop internal tools and scripts to streamline operations and visualize or analyze data.
- Escalate feature enhancement requests and coordinate between clients and Project Managers.
- Analyze data and provide insights to customers and colleagues.
- Monitor client status and proactively follow up according to project timelines.
- Develop customer solutions through data integration and service application recommendations.
- Consolidate customer feedback for Product and headquarters Technical Solutions teams.
Requirements
- Strong research, summarization, logical explanation, and communication skills.
- Good knowledge of SQL, JavaScript, and iOS or Android application development.
- Professional-level English and native-level Korean communication skills.
- Ability to perform maintenance and debugging for Web and App SDK-related solutions.
- Willingness to learn and adapt to new technologies independently.
- Experience using Claude, ChatGPT, Gemini, or similar tools.
- Experience in digital marketing or advertising, mobile measurement partner platforms, data mining, or high-level consultation is preferred.
- A relevant BSc or BS/BA degree in Computer Science or a related field is preferred, along with 3+ years of relevant experience.
Tech Stack
Categories
Solutions Engineering
About Appier
Appier builds AI-driven advertising and marketing software for enterprises, offering programmatic ad bidding, customer data, and predictive tools delivered as SaaS. Founded in 2012 and headquartered in Taipei, it is a public company listed on the Tokyo Stock Exchange (ticker: 4180). Its Ad Cloud processes millions of bid requests per second across APAC, Europe, and the U.S., and is used by in-house and agency marketers.