Senior Staff AI Security Engineer
ServiceNow11 hours ago
Base Salary
$191k - $334k/yr
Responsibilities
- Design and implement ML-driven security systems for identity risk assessment, anomalous access detection, malware classification, and sensitive data discovery.
- Build high-performance inference pipelines and contextual reasoning systems for real-time distributed security decisions.
- Apply machine learning to access control, adaptive authentication, behavioral biometrics, identity confidence scoring, and threat detection.
- Develop AI systems for PII detection, data classification, and sensitive information governance at scale.
- Lead complex multi-quarter technical initiatives combining ML research, systems engineering, and security expertise.
- Build reusable ML platforms, feature engineering frameworks, model-management infrastructure, and production monitoring and retraining workflows.
- Operate production AI systems with observability, model performance monitoring, safe deployment, and reliability in security-critical environments.
- Collaborate with identity, access control, threat detection, infrastructure, and security operations teams.
- Research and evaluate transformer models, reasoning engines, retrieval-augmented generation, and other emerging AI techniques for security use cases.
Requirements
- Bachelor's degree with 10+ years of software development experience, or a master's degree with 8+ years, or a PhD with 6+ years, or equivalent work experience.
- Hands-on experience implementing machine learning algorithms from fundamental principles and deploying ML systems at significant production scale.
- Deep programming expertise in Java and/or Python, including systems-level knowledge and performance optimization.
- Strong computer science fundamentals in algorithms, data structures, complexity analysis, system design, and distributed systems.
- Experience with supervised and unsupervised learning, model evaluation, feature engineering, model selection, neural networks, and deep learning frameworks.
- Experience training, tuning, fine-tuning, and deploying models, including hyperparameter optimization, regularization, overfitting prevention, and production model quality.
- Understanding of inference latency optimization, quantization, model serving infrastructure, and real-time prediction pipelines.
- Experience with LLMs and foundation models, retrieval-augmented generation, prompt engineering, model weights, and token economies.
- Knowledge of reasoning and agentic systems, contextual analysis, multi-step reasoning, and decision logic.
- Experience with feature stores, ML data pipelines, model observability, model drift detection, performance monitoring, and retraining strategies.
- Deep knowledge of identity and access control systems, authentication, authorization, anomaly detection, attack classification, risk scoring, and threat patterns.
- Understanding of PII detection, data classification, data governance, security operations, alert triage, incident response, enterprise attack patterns, and threat models.
- Experience integrating security solutions with platform infrastructure, API design, event streaming, and critical-path decision-making.
- Preferred experience with Kafka, stream processing, real-time security data systems, cryptography, zero-trust architectures, OAuth, mTLS, regulated environments, compliance and governance, mentoring, and open-source ML or security contributions.
Benefits
- Base pay is $190,900 - $334,100, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans include flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- The role is a regular employee position with a flexible work persona; ServiceNow also supports flexible, remote, or required-in-office arrangements depending on work location and role eligibility.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.