ServiceNow Sr Developer
General Dynamics Information Technology1 day ago
Bethesda, MD, USA +3 moreSenior
Base Salary
$108k - $144k/yr
Responsibilities
- Design, develop, and maintain ServiceNow forms, flows, catalog items, integrations, workflows, business rules, and custom applications.
- Collaborate with developers, product owners, process owners, platform engineers, Scrum Masters, and other stakeholders to define requirements and deliver solutions.
- Support Agile software development ceremonies and ensure quality assurance throughout the development lifecycle.
- Support ServiceNow platform upgrades, patching, and deployments.
- Apply and enforce ServiceNow and OneGDIT best practices.
- Troubleshoot and debug ServiceNow platform issues and provide clear documentation.
Requirements
- At least seven years of ServiceNow development experience in an ITSM environment.
- At least three years of experience in prompt engineering, Now Assist, and agentic AI.
- Strong understanding of ServiceNow architecture, modules, and platform capabilities.
- ServiceNow Certified System Administrator certification or ability to obtain it within 90 days.
- High school diploma required; an associate or bachelor's degree is preferred.
- Strong analytical, troubleshooting, debugging, communication, and documentation skills.
- Must be a U.S. person.
- Preferred qualifications include Certified Implementation Specialist – ITSM, Certified Application Developer – ITSM, advanced ITSM certifications, and ITIL v4 certification.
Benefits
- Hybrid work arrangement requiring at least three days per week in a GDIT office, with locations in Virginia, Arizona, Florida, Louisiana, Maryland, North Carolina, and Texas.
- Comprehensive medical, dental, vision, health savings account, and 401(k) options with company match.
- Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury-duty leave.
- Short- and long-term disability, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
- Career growth support, internal mobility assistance, wellness packages, and a military-friendly workplace.
- Full-flex work weeks where possible; 40 scheduled hours per week and no travel required.
Categories
About General Dynamics Information Technology
General Dynamics Information Technology (GDIT) delivers enterprise IT, systems integration, cybersecurity, cloud, and software engineering services to U.S. federal agencies, including defense and intelligence organizations. It provides contract-based professional and managed services ranging from network operations and unified communications to training and simulation. GDIT is a business unit of General Dynamics (NYSE: GD) and is headquartered in Falls Church, Virginia.