1 day ago
Responsibilities
- Design, develop, implement, and support end-to-end Salesforce Marketing Cloud solutions.
- Build and manage customer journeys, email campaigns, audience segmentation, personalization, and automation processes.
- Develop responsive email templates and landing pages using HTML, CSS, AMPscript, and SSJS.
- Create and optimize SQL queries for audience creation, data management, reporting, and campaign execution.
- Integrate Salesforce Marketing Cloud with enterprise platforms using REST and SOAP APIs and data connectors.
- Configure and manage Email Studio, Journey Builder, Automation Studio, Mobile Studio, Contact Builder, Advertising Studio, CloudPages, and Intelligence Reports and Analytics.
- Gather requirements from business stakeholders and translate them into scalable technical solutions.
- Troubleshoot, debug, and perform root cause analysis for campaign and data issues.
- Ensure solutions follow Salesforce best practices, security standards, and governance policies.
- QA every send across devices and clients while owning rendering, deliverability, hygiene, and send-time troubleshooting.
- Build reusable templates, code libraries, and documentation, and support A/B and multivariate testing.
Requirements
- 6–8 years of experience in Salesforce Marketing Cloud implementation and development.
- Strong expertise across Salesforce Marketing Cloud modules and capabilities.
- Expert-level proficiency in HTML/CSS, Server-Side JavaScript, AMPscript, and SQL.
- Hands-on experience with Salesforce Marketing Cloud REST and SOAP APIs.
- Strong understanding of customer journeys, segmentation, personalization, and marketing automation best practices.
- Experience with version control, deployment processes, and environment management.
- Excellent analytical, problem-solving, communication, stakeholder management, and consulting skills.
- Ability to work independently in a remote environment and manage multiple projects and deadlines.
- Salesforce Marketing Cloud Consultant and/or Developer certification is preferred.
- QA and testing experience, Agile delivery experience, Salesforce CRM/Sales Cloud/Service Cloud integrations, and familiarity with marketing analytics and reporting platforms are preferred.
Benefits
- Remote work arrangement with the ability to work independently.
- Medical, vision, dental, life, and disability insurance are available to contract and temporary professionals.
- Eligibility to enroll in the company 401(k) plan.
- Hourly pay of $52.40–$79.33, negotiable based on experience and location.
- Employment offers are contingent on successful completion of a background check.
Tech Stack
Categories
About Protiviti
Protiviti is a global consulting firm that provides finance, technology, risk, compliance, and internal audit consulting and managed services to enterprises and public sector organizations. The company operates through more than 90 offices in over 25 countries and is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 2002 and headquartered in Menlo Park, California, it supports clients with transformation, cybersecurity, data, and regulatory initiatives.