Providence

Principal Software Engineer

Providence
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19 days ago
Hyderābād, IndiaStaff+

Responsibilities

  • Design and maintain the overall architecture of ServiceNow implementations.
  • Provide strategic recommendations and technical guidance to clients and team members.
  • Develop workflows, integrations, custom applications, and other technical solutions.
  • Create process flows, design documents, system documentation, and implementation guides.
  • Collaborate with stakeholders, developers, and other team members to deliver projects successfully.
  • Monitor and optimize ServiceNow instance performance.
  • Design and implement integrations between ServiceNow and other systems and tools.
  • Mentor junior team members.
  • Ensure solutions comply with industry standards and regulations.
  • Manage multiple projects and priorities.

Requirements

  • Deep knowledge of ServiceNow solutions and ITIL processes.
  • Proven experience designing and implementing ServiceNow solutions in an enterprise environment.
  • Experience integrating ServiceNow with other applications and systems.
  • Excellent communication, analytical, problem-solving, project management, and documentation skills.
  • Preferred certifications include ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS-ITSM), and Certified Application Developer (CAD).

Categories

Solutions Engineering
Providence

About Providence

10,000+ employees
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