Enterprise Sales Engineer
Everbridge1 day ago
Base Salary
$139k - $180k/yr
Responsibilities
- Partner with three to four Strategic Account Executives across qualification, discovery, solution design, evaluation, proposals, and delivery handoff.
- Lead discovery with utility stakeholders and recommend solutions that align executive, business, operational, and technical teams.
- Design and deliver tailored demonstrations, workshops, and evaluations for utility emergency response and critical-event use cases.
- Discuss ServiceNow and utility-system integration requirements, documenting assumptions, dependencies, and customer responsibilities.
- Develop high-level solution designs and handoff materials for Everbridge Professional Services and partners.
- Prepare technical and functional responses to RFIs, RFPs, and security questionnaires.
- Address customer questions about APIs, architecture, availability, security, networking, telephony, and data flows.
- Use approved AI tools for research, discovery planning, meeting summaries, requirements analysis, demonstrations, proposals, and follow-up while protecting sensitive information.
- Share product knowledge and reusable materials with sales colleagues and represent Everbridge at customer events and industry forums.
- Participate in a targeted number of Professional Services delivery days each quarter as defined in the annual compensation plan.
Requirements
- At least 5 years of customer-facing experience in enterprise software sales, consulting, services, or solution engineering, ideally in presales.
- Experience with utilities or critical infrastructure and knowledge of utility operations, emergency management, incident or outage response, restoration, and field coordination.
- Hands-on ServiceNow experience involving platform use, workflow configuration, IT service management, integrations, or customer solution design.
- Strong discovery, consultative selling, solution design, communication, presentation, organization, and time-management skills.
- Technical knowledge of SaaS, highly available architectures, cybersecurity, networking, telephony, relational data, middleware, XML/SOAP, and REST APIs.
- Experience preparing technical materials and responding to RFPs and security questionnaires.
- Proficiency with Microsoft Office, Salesforce, and web-based business applications.
- A bachelor’s degree or equivalent practical experience and willingness to travel up to 50%.
- Preferred experience with Everbridge, emergency notification, critical event management, business continuity, public safety solutions, utility-system integrations, and ServiceNow cross-platform workflows.
Benefits
- Healthcare, dental, parental planning, mental health, disability income, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements.
- The role may include variable compensation in addition to base salary.
Tech Stack
SOAP
Categories
Solutions Engineering
About Everbridge
Everbridge builds a SaaS critical event management and mass-notification platform used by enterprises, hospitals, and government agencies to detect risks, coordinate response, and keep operations running. Its products span emergency notification, IT alerting, incident management, and business continuity, sold by subscription with professional services and integrations. Headquartered in Vienna, Virginia, Everbridge is now privately held by Thoma Bravo and was previously listed on Nasdaq.