Google

Customer Engineer, High Performance Computing (English)

Google
Apply
6 days ago
Singapore, SingaporeStaff+

Responsibilities

  • Drive pre-sales technical strategy and go-to-market solutions with customers and data center hosting partners across APAC.
  • Advise customers and partners on end-to-end TPU software stack architecture and integration strategies.
  • Guide technical qualification, pod layout design, system turn-up, OS and firmware upgrades, telemetry integration, and hardware maintenance workflows.
  • Conduct workload performance profiling, migration, and optimization for large-scale AI training and inference models and data pipelines on Google Cloud TPU hardware.
  • Partner with technical Sales teams and serve as a subject matter expert to resolve technical objections, support proofs of concept, and troubleshoot customer roadblocks.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 10 years of experience with cloud-native or high-performance computing infrastructure architecture in a customer-facing pre-sales, solutions architecture, or deployment engineering role.
  • Experience developing, deploying, and orchestrating distributed AI/ML workloads with PyTorch, JAX, vLLM, or SGLang and Kubernetes or Slurm on AI accelerator hardware.
  • Experience with Linux host software, cluster control planes, and data center infrastructure integration across compute, high-speed networking, and storage.
  • Fluent English communication skills for collaboration with customers, data center partners, and global engineering teams.
  • Preferred experience integrating large-scale accelerator clusters with fleet management APIs, IaaS operations tools, BMC/Redfish, and Prometheus telemetry pipelines.
  • Preferred experience designing and operating large-scale AI/HPC infrastructure farms involving data center space, power, liquid cooling, Optical Circuit Switches, Top-of-Rack networking, and hardware repair workflows.
  • Preferred experience with XProf, PyTorch Profiler, Pallas, or MaxText for performance profiling and kernel optimization.
  • Mandarin fluency is preferred for supporting regional customers.

Benefits

  • The role supports customers and data center partners across APAC.
  • The position is part of a collaborative Google Cloud team that promotes equal opportunities to succeed.

Tech Stack

Google CloudKubernetesLinuxPrometheusPyTorch

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

Contact me