2 hours ago
Tokyo, JapanStaff+
Responsibilities
- Lead the technical design and implementation of Salesforce Marketing Cloud and Data Cloud solutions.
- Create scalable solution architectures while evaluating time, cost, compliance, standards, policies, and business requirements.
- Oversee other architects and guide solution delivery for internal and external clients through governance.
- Define personalization strategies and customer journeys with cross-functional teams.
- Integrate Salesforce, CRM, data platforms, AWS services, and custom technology stacks.
- Provide technical guidance, troubleshoot performance, and optimize personalization campaigns and Marketing Cloud platforms.
- Configure complex solutions, align with QA on testing strategy, and follow deployment best practices.
Requirements
- At least 12 years of experience is required.
- Proven expertise in Salesforce Marketing Cloud and strong knowledge of Salesforce Data Cloud.
- Strong understanding of data architecture, APIs, customer segmentation, and scalable personalization solutions.
- Hands-on experience with SSJS, SQL, complex configuration, and Salesforce and custom integrations.
- Excellent communication, stakeholder-management, collaboration, problem-solving, and customer-orientation skills.
- Salesforce Marketing Cloud Architect certification is listed as a certification requirement.
- Salesforce Data Cloud Consultant, Marketing Cloud Developer, or Salesforce Administrator certifications are preferred.
- Experience with AWS services such as Lambda, S3, or API Gateway is preferred.
- Experience with AMPscript, marketing automation tools such as Marketo or HubSpot, CI/CD tools such as Jenkins or GitHub Actions, and data visualization tools such as Tableau or Power BI is preferred.
- Experience in regulated industries and familiarity with Agile/Scrum practices are preferred.
Benefits
- Full-time, permanent employment.
- Work aligned to client-specific IST, GMT, EST, or ANZ time zones.
- Location: DGS India, Bengaluru, Manyata N1 Block; brand: Merkle.
About Dentsu
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.