Senior Staff DevOps Engineer - Flow
ServiceNow23 hours ago
Base Salary
$149k - $261k/yr
Responsibilities
- Own Flow’s AWS platform, including containerized services, managed PostgreSQL, and an isolated execution plane for customer workloads.
- Define and maintain infrastructure as code and write, test, and review infrastructure, delivery, and operational code in TypeScript.
- Own CI verification, release promotion, gated rollouts, migrations, smoke verification, and automatic rollback.
- Operate production PostgreSQL, including schema migrations, capacity planning, replication, backups, and recovery.
- Own delivery-pipeline security gates and least-privilege deployment access.
- Operate the AI runtime through model routing and failover, credential management, cost attribution, and evaluation pipelines.
- Participate in on-call, define SLOs and error budgets, and improve reliability at scale.
- Contribute to new products and features, enhance the existing product suite, mentor colleagues, and promote knowledge sharing.
Requirements
- 12+ years of experience in DevOps, platform, or infrastructure engineering with a record of delivering high-quality products.
- Deep experience operating AWS production platforms at scale.
- Strong proficiency with TypeScript.
- Experience with infrastructure as code using AWS CDK, Pulumi, or a similar general-purpose-language approach.
- Experience running containerized services in production.
- Experience implementing software development lifecycle automation, testing strategies, and CI/CD workflows using GitHub and GitHub Actions.
- Experience managing PostgreSQL databases.
- Experience integrating AI/ML microservices and using AI/ML in engineering or quality processes.
- Experience with enterprise cloud governance, including service control policies, naming and tagging requirements, restricted IAM, and region allowlists.
- Hands-on fluency with AI-assisted and agentic development, and the ability to think critically about integrating AI into work processes, decision-making, or problem-solving.
Benefits
- Base pay of $148,900 - $260,600, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible, remote, or required-in-office work personas depending on the role and location; this position is listed as Flexible or Remote.
- Regular employee position in the AMS - North America and Canada region.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.