Senior Staff DevOps Engineer - Flow
ServiceNow23 hours ago
Responsibilities
- Own the AWS platform, including containerized services, managed PostgreSQL, infrastructure as code, and an isolated execution plane for customer workloads.
- Own CI verification, release promotion, gated rollouts, migrations, smoke verification, and automatic rollback.
- Operate production PostgreSQL databases through schema migrations, capacity planning, replication, backups, and recovery.
- Write and test infrastructure, delivery, and operational code in TypeScript.
- Own delivery-pipeline security gates and least-privilege deployment access.
- Operate the AI runtime, including model routing, failover, credential management, cost attribution, and evaluation pipelines.
- Participate in on-call, define SLOs and error budgets, contribute to product development, and mentor colleagues.
Requirements
- 12+ years of experience in DevOps, platform, or infrastructure engineering.
- Deep experience operating production AWS platforms at scale.
- Strong proficiency with TypeScript.
- Experience using AWS CDK, Pulumi, or similar general-purpose infrastructure-as-code tools.
- Experience running containerized services in production.
- Experience implementing SDLC automation, testing strategies, and CI/CD workflows with GitHub and GitHub Actions.
- Experience managing PostgreSQL databases.
- Experience integrating AI/ML microservices and using AI-assisted or agentic development approaches.
- Experience operating within enterprise cloud-governance requirements such as service control policies, naming and tagging standards, restricted IAM, and region allowlists.
- Experience applying AI/ML to engineering and quality processes, such as automated testing, intelligent monitoring, or AI-driven insights.
Benefits
- Flexible or remote work persona within the distributed work model.
- Regular employee position in the AMS - North America and Canada region.
- Opportunity to shape platform, reliability, delivery, and cost practices for an early-stage AI product backed by ServiceNow’s enterprise scale.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.