Senior Staff DevOps Engineer - Flow
ServiceNow23 hours ago
Base Salary
$149k - $261k/yr
Responsibilities
- Own Flow’s AWS platform, including containerized services, managed PostgreSQL, and an isolated execution plane for customer workloads.
- Own infrastructure as code, CI verification, release promotion, gated rollouts, migrations, smoke verification, and automatic rollback.
- Operate the production PostgreSQL database, including schema migrations, capacity planning, replication, backups, and recovery.
- Write, test, and review infrastructure, delivery, and operational code in TypeScript.
- Own delivery-pipeline security gates and least-privilege deployment access.
- Operate the AI runtime, including model routing and failover, credential management, cost attribution, and evaluation pipelines.
- Participate in on-call, define SLOs and error budgets, contribute to product features, mentor colleagues, and promote knowledge sharing.
Requirements
- 12+ years of experience in DevOps, platform, or infrastructure engineering with a record of delivering high-quality products.
- Deep AWS experience operating production platforms at scale.
- Strong proficiency in TypeScript.
- Experience with infrastructure as code using a general-purpose language, such as AWS CDK or Pulumi.
- Experience running containerized services in production.
- Experience implementing SDLC automation, testing strategies, and CI/CD workflows using GitHub and GitHub Actions.
- Experience with PostgreSQL database management.
- Experience integrating AI/ML microservices and using AI/ML in engineering and quality processes.
- Experience working within enterprise cloud-governance controls, including service control policies, naming and tagging requirements, restricted IAM, and region allowlists.
- Hands-on fluency with AI-assisted and agentic development and the ability to critically assess AI integration into work processes.
Benefits
- Base pay of $148,900 - $260,600 plus equity when applicable, variable/incentive compensation, and benefits.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible or remote work persona; regular employee position in North America and Canada.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.