1 month ago
Base Salary
$190k - $230k/yr
Responsibilities
- Own Okta identity infrastructure and provisioning as code using Terraform.
- Design and implement SCIM integrations to automate SaaS user provisioning and deprovisioning.
- Develop identity architecture, access models, group strategy, and entitlement planning as the company scales.
- Manage cloud account structures, IAM roles, and permission boundaries across AWS, GCP, Azure, and Vercel.
- Build and maintain reproducible Terraform-managed internal platforms.
- Automate employee onboarding and offboarding workflows to reduce manual ticket volume.
- Own secrets management, key rotation, and service-account lifecycle processes.
- Troubleshoot identity and infrastructure incidents, perform root-cause analysis, and implement systemic fixes.
- Document platform architecture, runbooks, and automation.
- Mentor future IT team members and help establish sustainable escalation procedures.
Requirements
- Hands-on production experience managing infrastructure as code with Terraform.
- Production experience with Okta and SCIM integrations, ideally managed declaratively.
- Strong IAM roles and permissions experience across at least two major cloud platforms, including AWS, GCP, or Azure; Vercel experience is a plus.
- Proficiency in at least one programming language and understanding of core coding principles.
- Experience building automated workflows across systems through APIs.
- Strong incident management, triage, root-cause analysis, documentation, communication, and systems-thinking skills.
Benefits
- Full-time position based in San Francisco, California.
- Work in person five days per week.
- Participation in an on-call rotation for weekend emergencies.
Tech Stack
Categories
About Mercor
Mercor builds an expert-powered platform that trains, evaluates, and deploys AI systems for AI labs and enterprises. It operates APEX to assess model performance on economically valuable tasks, and provides services such as custom AI agents and teams of vetted domain experts who encode organizational knowledge into AI. Founded in 2023 and headquartered in San Francisco, it is privately held and works with frontier AI labs and enterprise clients requiring strict data isolation.