Senior Technical Consultant
Salesforce1 day ago
Remote, BrazilSenior
Responsibilities
- Partner with Salesforce customer account teams to drive customer success.
- Act as a trusted advisor and subject matter expert for customers.
- Guide customers and partners through implementation projects using Salesforce standard methodologies and product-roadmap alignment.
- Deliver technical consulting and advisory services, including workshops, architecture and code reviews, training, development, integrations, performance optimization, and technical support.
- Assess business and technology requirements and translate them into technical solutions.
- Plan, organize, and lead activities within customer and partner project teams.
- Develop expertise in Salesforce Industries Platform Cloud and related products and technologies.
- Contribute to thought leadership and share knowledge within the Salesforce community.
Requirements
- Proven experience in consulting or professional services delivery.
- Intermediate Spanish and English language skills.
- Technical experience with relevant technologies, cloud platforms, and integrations.
- Experience acting as a customer-facing technical advisor and delivering end-to-end solutions.
- Preferred experience with the Salesforce Platform.
- Preferred professional services or consulting experience in customer-facing environments.
- Preferred application development experience.
- Preferred experience with Agile project methodology.
Benefits
- Salesforce provides benefits and resources intended to support work-life balance and employee well-being.
- The posting includes accommodation support during the application or recruiting process.
- The role is based in Brazil and involves customer-facing work with internal and external stakeholders.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.