Senior Site Reliability Engineer
OutSystems2 months ago
Bengaluru, IndiaSenior
Responsibilities
- Lead and onboard services and teams to reliability engineering practices.
- Establish and maintain Service Level Objectives and Service Level Agreements.
- Design and implement scalable, reliable, secure, and cloud-native infrastructure.
- Collaborate with software development teams to improve system resilience, observability, fault tolerance, recoverability, scalability, and performance.
- Implement monitoring, alerting, logging, and tracing solutions.
- Lead incident response, resolve production issues, and conduct root-cause analyses and post-mortems.
- Automate operational tasks with an emphasis on rapid incident detection and recovery.
- Develop mission-critical automation and tools in Python using generative AI tooling.
- Communicate system reliability and performance updates to stakeholders.
- Participate in an on-call rotation providing 24/7 production support.
- Foster continuous improvement and knowledge sharing across the SRE team.
Requirements
- BS/MS in Computer Science or equivalent.
- 6+ years of experience in Site Reliability Engineering managing infrastructure and services at scale.
- History of end-to-end project delivery.
- Experience managing Hadoop and Kubernetes infrastructure and related services, or equivalent experience.
- Advanced knowledge of Linux, networking, and containers.
- Proficiency in at least one high-level programming language such as Python or GoLang.
- Strong troubleshooting and debugging skills, particularly for complex distributed systems.
- Fluency in English and excellent written and oral communication skills.
- Understanding of or hands-on experience with prompt engineering in software development.
- Familiarity with AI-native IDEs or AI assistants such as Cursor, GitHub Copilot, and Claude.
- Experience establishing, monitoring, and improving SLOs, SLIs, and SLAs is valued.
- Experience with Kubernetes, EKS, and container orchestration is valued; CKA, CKAD, or CKS certifications are valued.
- Experience with infrastructure-as-code and automation tools such as AWS CloudFormation, Terraform, Puppet, Chef, or Spacelift is valued.
- Experience with Python, Go, Bash, shell scripting, or other automation languages is valued.
- Familiarity with AWS services such as EC2, RDS, ELB, CloudFront, and Lambda is valued.
- Experience with Grafana, the ELK stack, Prometheus, or comparable monitoring tools is valued.
- Strong understanding of resilient and fault-tolerant system design is valued.
Benefits
- Hybrid/onsite work arrangement in Bangalore.
- Professional Development Fund for specialized learning and AI skills.
- Internal Mobility Program supporting vertical progression and lateral moves.
- Structured professional development programs.
- Global collaboration with experienced technical mentors and colleagues.
- Inclusive and diverse culture with equal opportunity employment practices.
Categories
Site Reliability
About OutSystems
OutSystems builds a low-code application development platform for enterprises to design, integrate, and run web and mobile software, with cloud or on‑prem deployment options. It sells subscriptions and services around its PaaS to help teams deliver business‑critical apps, integrate with existing systems, and apply DevOps/AI tooling. Founded in 2001 and headquartered in Boston, the company is privately held and serves global enterprise customers across many industries.