1 day ago
Bengaluru, IndiaSenior / Staff+
Responsibilities
- Lead troubleshooting, resolution, and incident-command activities for complex, high-severity incidents across AWS/GCP infrastructure and EKS/GKE clusters.
- Build Python automation frameworks, self-healing tooling, and runbooks to eliminate manual toil and improve reliability.
- Architect and maintain reusable, secure, and scalable Terraform infrastructure-as-code across AWS and GCP.
- Design Grafana dashboards, alerting frameworks, and multi-region monitoring for observability, system health, latency, and failover readiness.
- Use SQL and CloudWatch Logs Insights for root-cause analysis and operational investigations.
- Own Incident Management and Problem Management processes, including post-incident reviews and long-term remediation plans.
- Mentor junior and mid-level SREs and provide senior-level escalation support during on-call rotations.
- Partner with engineering, product, and leadership stakeholders to communicate incident impact, risk, and remediation plans.
Requirements
- 5–8 years of experience in Site Reliability Engineering, DevOps, or cloud infrastructure roles owning production-critical reliability and performance.
- Deep hands-on expertise with AWS services including EC2, VPC, IAM, S3, RDS, CloudWatch, and networking.
- Demonstrated experience troubleshooting EKS and GKE cluster failures, networking, autoscaling, performance, and platform upgrades.
- Strong proficiency in Python for automation frameworks and operational tooling, and Terraform for infrastructure-as-code.
- Experience with ITSM, Incident Management, Problem Management, SQL, and AWS CloudWatch Logs Insights.
- Experience designing Grafana dashboards and alerting strategies across teams, services, and environments.
- Effective communication, mentoring, stakeholder collaboration, ownership, and composure during high-severity incidents.
- AWS Professional Certification, such as Solutions Architect or DevOps Engineer, and Certified Kubernetes Administrator (CKA) or equivalent Kubernetes certification.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Benefits
- Full-time onsite position in Bangalore, India, with a rotational shift schedule.
- Candidates must be within commuting distance; relocation assistance is not offered.
- Flexible work hours and family-friendly benefits.
- Bonus program, pension and retirement plans, medical, dental and vision coverage, paid time off, paid parental leave, and community involvement support.
Tech Stack
Categories
DevOpsSite Reliability
About McAfee
McAfee builds consumer and small business cybersecurity software, including antivirus, identity and privacy protection, and VPN services that run across PCs and mobile devices. It sells primarily via subscriptions and OEM/ISP partnerships, and focuses on detection, threat intelligence, and allowlisting to reduce false positives. Founded in 1987 and headquartered in San Jose, it is a privately held company owned by private-equity firm Advent International.