Engineer III, Systems Reliability Engineering
Levi Strauss & Co2 days ago
Bengaluru, IndiaSenior
Responsibilities
- Provide end-to-end production support for HCL Workload Automation, GSCI, Velocity, and related workload automation services.
- Lead incident response, root cause analysis, post-incident reviews, and problem management for failed, delayed, or stalled batch processes.
- Coordinate with upstream and downstream application teams on scheduling dependencies, calendars, change windows, and impact analysis.
- Create and maintain operational plans, support documentation, runbooks, and standard operating procedures.
- Provide technical leadership and mentoring to India-based scheduling engineers.
- Partner with application, infrastructure, and business teams to improve reliability and ITSM process maturity.
Requirements
- 9+ years of experience in IT production support, application operations, infrastructure operations, batch processing, or Site Reliability Engineering, including leadership experience.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience with enterprise workload automation and job scheduling platforms such as HCL Workload Automation, TWS, Control-M, or similar technologies.
- Experience with job dependency mapping, scheduling calendars, cross-application workload orchestration, and upstream and downstream impact analysis.
- Knowledge of ITSM practices, incident and problem management, and observability tools.
- Ability to communicate technical issues and business impacts effectively.
Benefits
- Complimentary preventive health check-up for the employee and spouse.
- OPD coverage.
- Leave plan including paternity and family care leave.
- Counselling sessions supporting mental well-being.
- Exclusive discount vouchers on Levi's products.
- Full-time role located in Bengaluru, India.
Categories
Site Reliability
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.