Site Reliability Engineer III (SRE) , Application
Guidewire SoftwareResponsibilities
- Troubleshoot and resolve application issues with development teams to minimize customer impact.
- Develop and maintain automated runbooks and apply automation to improve operating environments.
- Monitor and improve application reliability, performance, scalability, and availability on the Guidewire Cloud Platform.
- Use software engineering to optimize systems and reduce manual operational toil.
- Design and maintain monitoring, dashboards, synthetic transactions, and telemetry for expected service levels.
- Document incidents and develop processes to prevent recurring problems.
- Deploy and manage scalable cloud infrastructure and remediate infrastructure issues programmatically.
- Participate in on-call rotations and contribute to continuous improvement.
Requirements
- Experience as an SRE or in a similar system-reliability role.
- Software engineering experience with Python, Go, or Java and clean, testable code.
- Experience designing and implementing SLIs, SLOs, and error budgets.
- Experience with application performance monitoring, telemetry, automation, and performance optimization.
- Experience troubleshooting and debugging distributed systems on cloud infrastructure.
- Experience with CI/CD pipelines in Kubernetes and legacy ecosystems.
- Experience creating monitors, dashboards, and synthetic transactions with tools such as Datadog.
- Experience deploying and managing scalable infrastructure in AWS and Kubernetes using Terraform or other cloud-native approaches.
- Experience with infrastructure configuration management tools such as Puppet or Ansible.
- Understanding of cloud networking, security, and vulnerability management, including programmatic infrastructure remediation.
- Preferred: SRE or AWS certification; SQL, database administration, data pipelines, performance tuning, schema design, pipeline tools, distributed data processing frameworks, and distributed systems experience.
Tech Stack
Categories
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 43 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers. We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation. For more information, please visit https://www.guidewire.com/.