Jack Henry & Associates

Staff Software Engineer: Database Reliability Engineering

Jack Henry & Associates
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20 days ago
Remote, United StatesStaff+

Responsibilities

  • Architect, automate, and migrate mission-critical relational database workloads across hybrid cloud environments.
  • Build Terraform-based infrastructure and CI/CD pipelines for database provisioning and zero-downtime schema migrations.
  • Automate backup verification, point-in-time recovery testing, failover drills, and disaster recovery processes.
  • Define database-specific SLIs and SLOs covering latency, replication lag, lock contention, transaction logs, and connection pools.
  • Develop self-service data platform workflows, connection-pooling standards, and intelligent traffic-routing layers.
  • Lead GCP modernization and minimal-downtime migration strategies for legacy database workloads.
  • Optimize OLTP performance through indexing, execution-plan analysis, TempDB and buffer-pool tuning, and capacity modeling.
  • Lead or conduct technical design, prototyping, software development, testing, debugging, technical support, and production delivery.
  • Review code, lead complex technical decisions, coordinate cross-functional work, and mentor less experienced team members.
  • Lead unit and integration testing, maintain technical documentation and standards, and participate in an on-call rotation every 7–8 weeks.

Requirements

  • At least 9 years of experience in cloud and hybrid datacenter operations with a focus on Infrastructure as Code and Reliability Engineering.
  • Proficiency with GCP, AWS, and/or Azure.
  • Experience using GitOps, Terraform, and Ansible in CI/CD pipelines.
  • Experience with PowerShell, Python, or GoLang.
  • Strong knowledge of Linux/POSIX and Windows system administration, networking, and firewalls.
  • Proficiency with Microsoft SQL Server and/or PostgreSQL, including resilient high-availability, traffic-routing, and high-throughput OLTP optimization.
  • Understanding of security best practices and compliance standards including CIS, NIST, and PCI.
  • Bachelor’s degree in Computer Science, Information Technology, or Engineering is preferred.
  • Relevant industry certifications are preferred, including Google Associate Cloud Engineer or Google Cloud Architect.
  • Experience with ArgoCD, SQL and NoSQL databases, OpenTelemetry tooling, Prometheus, Grafana, ELK Stack, and SRE principles is preferred.

Benefits

  • Remote work is available within the United States, except California.
  • The position is ineligible for immigration sponsorship or support, including H-1B and PERM.
  • Jack Henry offers benefit programs supporting associates’ physical, mental, and financial well-being.
  • The role may require an onsite interview or in-person onboarding to verify identity.

Tech Stack

AnsibleAWSAzureFlywayGoGoogle Cloud PlatformGrafanaLinuxMicrosoft SQL ServerMySQLPostgreSQLPowerShellPrometheusPythonSQLTerraformWindows

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