Vapi

Member of Technical Staff, Site Reliablity Engineer

Vapi
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3 months ago

Base Salary

$200k - $270k/yr

Responsibilities

  • Join the on-call rotation, review stability incidents, and convert incident patterns into a prioritized reliability backlog.
  • Define and operate SLOs, error budgets, and SLO-based alerting for high-impact services.
  • Lead incident command and postmortem processes while improving reliability culture and MTTR.
  • Perform capacity planning, load testing, provider rate-limit auditing, and per-organization concurrency analysis.
  • Operate Kubernetes production workloads, including pod crash diagnosis, HPA/VPA tuning, PodDisruptionBudgets, and graceful shutdown.
  • Tune KEDA and custom-metrics autoscaling for wscaler and workerpool-cron-scaler.
  • Build platform services such as capacity forecasters, auto-remediation systems, and on-call tooling in Go or TypeScript.
  • Drive measurable improvements in p99 call completion and platform reliability.

Requirements

  • Experience running incident command and postmortem processes on a real production on-call rotation.
  • Experience operating SLOs and error budgets with Chronosphere, Prometheus, Grafana, or Datadog.
  • Experience with capacity planning and load testing for production systems with real users.
  • Fluency in Kubernetes production operations, including pod crash diagnosis, HPA/VPA tuning, PodDisruptionBudgets, and graceful shutdown.
  • Knowledge of backpressure and autoscaling patterns, including KEDA and custom metrics scaling.
  • Ability to build platform services in Go or TypeScript rather than only writing scripts.
  • Experience with real-time or latency-sensitive products is preferred.
  • Experience as an SRE or Production Engineer at a large-scale technology company or in a real-time product environment is a potential background.

Benefits

  • Competitive salary and equity ownership.
  • Medical, dental, and vision coverage.
  • Quarterly company off-sites and team activities.
  • Flexible time off.
  • Catered meals, transportation, gym access, and a $10,000 annual learning and development budget.

Tech Stack

BashDatadogGoGrafanaKubernetesPrometheusTypeScript

Categories

Site Reliability
Vapi

About Vapi

51-200 employees
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