Software Engineer
ServiceNow13 hours ago
Hyderābād, IndiaMid Level
Responsibilities
- Develop scoped software features and components under senior engineering direction.
- Build and customize ServiceNow workflows, business rules, forms, dashboards, automations, AI agents, and skills.
- Write maintainable code, unit tests, and ServiceNow integrations using JavaScript and GlideScript.
- Work on features through design, development, testing, deployment, maintenance, and support.
- Troubleshoot and debug development and staging issues, participate in issue triage, and assist with root-cause analysis.
- Contribute to automated testing and deployment pipelines, code reviews, documentation, and internal knowledge bases.
- Participate in design reviews, sprint planning, pair programming, mentorship, and knowledge-sharing activities.
Requirements
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- 4+ years of professional software development experience.
- Proficiency in at least one of Python, Java, or JavaScript, with willingness to learn additional languages.
- Understanding of software engineering fundamentals including version control, testing, and debugging.
- Basic knowledge of relational databases and SQL, plus familiarity with RESTful APIs and modern web services.
- Prior ServiceNow experience is required; ServiceNow certification is highly desirable.
- Understanding of AI/ML concepts; hands-on LLM or AI API experience is a plus.
- Strong problem-solving, communication, collaboration, independent work, and learning abilities.
- Experience with Agile development methodologies is a plus.
Benefits
- Flexible work persona in the APAC region, with work arrangements categorized as flexible, remote, or required in office based on role and location.
- Mentorship, pair programming, code reviews, knowledge sharing, and technical learning opportunities.
- Equal opportunity employment and reasonable accommodation support.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.