about 3 hours ago
Sydney, AustraliaMid Level / Senior
H1B Sponsor
Responsibilities
- Partner with Account Executives to assess prospect challenges and devise solutions.
- Deliver compelling demonstrations and technical presentations tailored to diverse audiences.
- Investigate prospects' technical landscape for seamless integration recommendations.
- Support prospects from initial scoping through to successful handoff to post-sales teams.
- Serve as a trusted technical advisor to a named book of customers.
- Become a subject matter expert across all aspects of Iterable's platform.
- Identify upsell and expansion opportunities by analyzing customers' tech stacks.
- Resolve complex technical challenges involving advanced marketing architectures.
- Liaise with internal teams to deliver new features and drive platform adoption.
- Contribute product feedback and field insights to influence the Iterable roadmap.
Requirements
- 4+ years in a technical pre-sales and/or post-sales solutions role, preferably in SaaS and/or MarTech.
- Demonstrated ability to operate across both pre-sales and post-sales motions.
- Deep knowledge in APIs, JSON, HTML, CSS, JavaScript, Node.js, Python, SQL.
- Experience with LLM platforms such as Claude Code or Cursor.
- Familiarity with mobile-specific development is a plus.
- Strong verbal and written communication skills.
- Team player willing to iterate and drive results.
- Based in Sydney, Australia, with willingness to travel across APAC (~25%).
- Experience in marketing automation or email marketing is a bonus.
Benefits
- Competitive salary & meaningful equity.
- General Allowance for private medical insurance and other benefits.
- Superannuation.
- 28 days of Annual Leave.
- Balance Days (additional paid holidays).
- Complete laptop workstation.