Director Solution Architecture
City of New York4 days ago
Responsibilities
- Provide architectural leadership for the enterprise CRM ecosystem, including Dynamics 365, Dataverse, model-driven and Canvas Apps, and Power Automate flows.
- Define and govern secure, scalable, and maintainable integration patterns between CRM and internal or external agency systems.
- Establish end-to-end solution architecture covering application design, data modeling, and security frameworks.
- Guide CRM configurations, customizations, extensions, and development-team implementation decisions.
- Perform selective hands-on development for complex plugins, integration services, and architectural prototypes.
- Lead data modeling and reference/master data governance across agency systems.
- Define architecture standards, solution-layering strategies, ALM practices, and CRM pipeline design.
- Conduct design reviews, assess technical risks, and recommend mitigation strategies.
- Support cloud readiness, platform optimization, CRM modernization, and Power Platform adoption.
- Collaborate with DBAs, infrastructure teams, cybersecurity, PMO staff, development staff, business analysts, and product owners.
- Produce architectural documentation, diagrams, and reference models.
Requirements
- A four-year high school diploma or educational equivalent is required, with qualifying alternatives involving a bachelor’s degree and computer-related coursework, additional software experience, or an equivalent combination of education and experience.
- At least one year of satisfactory full-time software experience as a project leader or major contributor on a complex project is required for all candidates.
- The qualifying software experience may include designing, programming, debugging, maintaining, implementing, or enhancing software applications, systems programming, systems analysis and design, data communication software, or database design and programming.
- Candidates must explain in detail how their experience qualifies as project-leader or major-contributor experience.
- Experience in computer operations, technical support, quality assurance, hardware installation, help desk, or end-user work does not satisfy the minimum qualifications.
- Placement in Assignment Level IV additionally requires one year of qualifying project-leader or major-contributor experience in areas such as data administration, database management systems, operating systems, data communications systems, capacity planning, or online applications programming.
Benefits
- The position may be eligible for remote work up to two days per week under the Flexible Work Pilot Program.
- Only eligible permanent civil service employees, comparable-title employees under 6.1.9, 55a program candidates, and reachable candidates on the civil service list may apply.
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