3 hours ago
Responsibilities
- Conduct technical discovery calls to understand customer requirements, pain points, infrastructure, and environments.
- Lead or participate in product demonstrations and proof-of-concept activities.
- Translate customer requirements into tailored technical solutions, configurations, and integration plans.
- Design solution architectures and create technical documentation, diagrams, integration guides, proposals, and PoC plans.
- Deliver technical presentations focused on business value to customers and external stakeholders.
- Support RFP/RFI responses, technical questionnaires, bids, and tenders.
- Collaborate with Account Executives, Customer Success Managers, Product Managers, product teams, and engineering teams.
- Provide technical and business-value guidance before and during the sales cycle and act as a trusted technical advisor.
- Travel approximately 20–25%.
Requirements
- A degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field.
- At least 5 years of experience as a Solutions Engineer or technical salesperson, or equivalent applicable experience as a product manager, engineer, technical support agent, or enterprise software administrator.
- General IT or information systems knowledge, including server administration, server operating system configuration, TCP/IP networking, LAN/WAN technologies, network design, PKI, firewall management, IDS/IPS, vulnerability management, and network scanners.
- Familiarity with cryptographic principles, digital certificates, and PKI concepts.
- Knowledge of AWS, Azure, Google Cloud, Oracle Cloud, and Kubernetes.
- Experience or familiarity with ServiceNow, GitHub, and REST API integrations.
- Hands-on scripting or automation experience with Bash, PowerShell, Python, or similar languages.
- Experience with infrastructure automation tools such as Terraform, Ansible, Puppet, or Chef.
- Strong communication, interpersonal, presentation, analytical, organizational, customer-focus, and business-acumen skills; fluency in English.
- Cybersecurity certifications such as CISSP, GSEC, or CCSP are preferred.
- Experience with certificate management, cryptographic tools, code signing, load balancers, secure key storage, SSO, SAML, or OpenID is preferred.
Benefits
- Competitive compensation with uncapped commission where applicable, Achievers Club awards, and performance-based incentives.
- Pension and retirement benefits, life insurance, income protection, and business travel insurance, depending on location.
- Health and wellness support including medical coverage where applicable, gym reimbursement, and mental wellbeing resources.
- Employee Assistance Program with 24/7 confidential support for employees and their families.
- Generous paid time off, holidays, and family-friendly maternity, paternity, and other leave policies.
- Education assistance, professional development opportunities, LinkedIn Learning, and continuous learning resources.
- Employee referral bonus program, company perks and discounts, and internal recognition through Motivosity.
- Expected travel is 20–25%; applications must be submitted through the careers portal.
Tech Stack
Categories
Solutions Engineering
About DigiCert
As the leading provider of digital trust, DigiCert solutions help you engage online with confidence, knowing your data and connections are secure. From enterprise solutions to software security, identity management to IoT, and DNS to quantum cryptography, DigiCert is trusted around the globe by individuals, businesses, governments, and 90% of Fortune 500 companies.