Sierra

Software Engineer, Context Engine

Sierra
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1 day ago
San Francisco, CA, USAMid Level / Senior
H1B sponsor

Base Salary

$230k - $390k/yr

Responsibilities

  • Architect and build scalable, low-latency data platforms capable of processing large volumes of data.
  • Develop real-time eventing infrastructure, streaming and batch ETL pipelines, and an Iceberg-based data lakehouse.
  • Own interactive OLAP querying, orchestration, experimentation, data governance, lineage, and platform testing.
  • Build long-term agent memory, reusable customer data platform primitives, and personalization optimization loops.
  • Create analytics dashboards, data visualization tools, alerting systems, and exploration interfaces.
  • Design and ship production systems or products while collaborating across platform and product engineering areas.

Requirements

  • 4–7+ years of hands-on software development experience building and shipping production systems or products.
  • Degree in Computer Science or a related field, or equivalent professional experience.
  • Experience with large-scale data systems, distributed systems, and backend development using technologies such as Spark, Flink, Trino/Presto, Iceberg, Hudi, Go, Scala, or Python.
  • Experience with data modeling, analytical query optimization, storage engines, query plans, serialization formats, governance, lineage, and data testing.
  • For product engineering work, experience building shipped data products and full-stack applications with TypeScript, React, and a service layer such as Go.
  • Practical experience with ML-powered product features such as personalization, recommendations, or classification systems.
  • Preferred experience with Kafka or Kinesis, real-time data processing, ECharts or D3.js, recommender systems, optimization loops, multi-armed bandits, ranking, technical project leadership, or mentoring engineers.

Benefits

  • Flexible unlimited paid time off.
  • Medical, dental, and vision benefits for employees and families.
  • Life insurance, disability benefits, retirement plans dependent on country of employment, and parental leave.
  • Fertility and family-building benefits through Carrot.
  • Lunch, snacks, coffee, a discretionary benefit stipend, and free alphorn lessons.
  • Full-time employees may participate in Sierra’s equity plans subject to applicable terms and policies.
  • Primarily in-person work based in San Francisco, with offices across North America, Europe, and Asia; benefits may vary by region.

Tech Stack

Categories

BackendData Engineering
Sierra

About Sierra

1,001-5,000 employees

Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.

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