Lead Application Development Engineer (Hybrid)
American Family Insurance4 days ago
Boston, MA, USAStaff+
Base Salary
$131k - $220k/yr
Responsibilities
- Serve as the technical lead for the Guidewire Commercial Lines PolicyCenter platform.
- Lead solution design, technical reviews, architecture decisions, and engineering decision-making for complex applications.
- Collaborate with architects, engineering teams, product teams, and business stakeholders to align technical solutions with business objectives.
- Drive platform reliability, resiliency, performance, maintainability, modernization, automation, and operational excellence.
- Lead root cause analysis and resolution of complex production issues and implement long-term corrective actions.
- Identify and reduce technical debt while improving platform health, supportability, and sustainability.
- Establish engineering standards, development best practices, and quality expectations.
- Provide technical leadership, mentoring, coaching, knowledge sharing, and design guidance to engineers.
- Evaluate emerging technologies and AI-assisted development opportunities to improve engineering effectiveness.
- Support estimation, planning, technical execution, system dependency analysis, integration requirements, and risk assessment.
Requirements
- Demonstrated experience developing complex software or systems using one or more programming languages.
- Experience analyzing and understanding complex software systems and communicating technical information.
- Experience developing solution-delivery and design approaches for customers.
- Experience analyzing and estimating project size and work efforts for software solutions.
- Experience providing technical guidance and leadership to less experienced staff.
- Extensive knowledge of software development and design standards, methodologies, infrastructure technologies, operating systems, and software-tool interconnectivity.
- Knowledge of the systems development life cycle, application architecture, integration strategies, and migration technologies.
- Experience in software engineering, application development, or platform engineering for complex enterprise applications is preferred.
- Experience with Guidewire PolicyCenter in development, solution design, support, or technical leadership is strongly preferred.
- Knowledge of Guidewire BillingCenter, ClaimCenter, integrations, and modernization initiatives is preferred.
- Experience supporting business-critical applications requiring high availability, reliability, and operational excellence is preferred.
- Experience with technical design discussions, architecture reviews, solution planning, performance improvement, resiliency, reliability, root cause analysis, and complex production issue resolution is preferred.
- Familiarity with cloud technologies, automation, observability tools, and modern engineering practices is preferred.
- Strong analytical, troubleshooting, problem-solving, decision-making, collaboration, and technical-influence skills are preferred.
Benefits
- Hybrid work requires a minimum of 10 days per month in the Madison, Wisconsin or Boston, Massachusetts office.
- Relocation assistance or support may be available for eligible candidates.
- The role requires up to 10% travel.
- Benefits include medical, dental, vision, and wellbeing coverage.
- The company offers a 401(k) contribution, pension plan, annual incentive, 9 paid holidays, and 23 accrued paid-time-off days annually for full-time employees.
- Additional benefits include a student loan repayment program and paid-family leave.
- Employees participate in New Employee Orientation during their first week, generally in person at a Madison headquarters or core location, with possible virtual delivery.
- Employment is contingent on applicable background checks and signing a nondisclosure agreement.
Categories
About American Family Insurance
American Family Insurance provides property-casualty and life insurance, including auto, home, renters, business, and life policies for individuals and small businesses. It distributes coverage through captive agents and digital channels, generating revenue from premiums and investment income. Founded in 1927 and headquartered in Madison, Wisconsin, it operates as a mutual insurance group serving customers across many U.S. states.