7 hours ago
Base Salary
$175k - $210k/yr
Responsibilities
- Lead multi-quarter technical initiatives from problem framing through rollout, including user feedback and outcome measurement.
- Mentor engineers and raise engineering quality through code review, design feedback, pairing, and documentation.
- Participate in on-call rotations, incident response, and post-incident learning for supported services.
- Provide technical support during customer escalations and identify areas of user friction.
- Collaborate across squads by writing design proposals, running demos, and advocating for the roadmap.
- Build and evolve Grafana data visualizations and related frontend experiences.
Requirements
- Experience leading teams through projects, mentoring engineers, and serving as a technical force multiplier.
- Experience operating production software, participating in on-call work, supporting systems, and responding to incidents.
- Ability to solve complex engineering problems independently and deliver production software.
- User-focused, pragmatic approach using short feedback loops, MVPs, and iteration.
- Familiarity with AI technologies and frameworks and a practical focus on delivering reliable solutions.
- Clear communication skills for a fully remote and asynchronous environment.
- Open-source contribution or maintainership, observability experience, and familiarity with Grafana, Prometheus, Loki, or Tempo are preferred.
Benefits
- 100% remote work, with candidates sought in the US and Canada in EST/CST time zones.
- Company-funded usage budget for AI coding assistants and access to frontier models.
- Restricted Stock Units are included with all roles.
- 30 days of annual leave per year, including three Grafana Shutdown Days, subject to local legislation.
- In-person onboarding is provided.
- Defined career growth opportunities and a transparent, collaborative, open-source-oriented culture.
Tech Stack
Categories
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.