Technical Consultant – Solutions architect and deployment
Willis Towers Watson2 months ago
Mexico City, MexicoStaff+
Responsibilities
- Support client implementation projects through planning, coordination, documentation, and follow-up of technical activities.
- Manage defined workstreams within moderately complex projects and escalate risks, dependencies, and complex technical issues.
- Act as a technical point of contact, explaining configuration, integration, and deployment considerations to clients.
- Support the design, installation, configuration, testing, and troubleshooting of enterprise software in on-site and remote settings.
- Contribute to solution architecture discussions and recommend practical solutions based on client requirements and WTW product capabilities.
- Support pre-sales activities, including technical proposal input, RFP/RFI responses, and solution discussions.
- Prepare and review technical documentation, implementation notes, and client-facing materials.
- Support technical workshops, client training, and knowledge transfer activities.
- Share knowledge with junior colleagues and contribute to a cooperative, learning-oriented team environment.
Requirements
- Bachelor’s or master’s degree in Computer Science, Information Technology, Software Engineering, or a similar technical or analytical discipline, with alternate experience, degree subjects, or IT certifications considered.
- Approximately eight or more years of experience in a technical, client-facing, consulting, implementation, or software delivery role.
- Experience implementing, configuring, or integrating enterprise software solutions.
- Strong analytical and technical problem-solving skills, including the ability to apply procedures and escalate complex issues appropriately.
- Ability to understand, explain, and document technical architectures, deployment models, and integration approaches.
- Experience working with clients, project teams, and technical stakeholders in professional services or enterprise technology environments.
- Strong written and verbal communication skills for explaining technical concepts to technical and non-technical audiences.
- Ability to manage assigned workstreams, track actions, identify risks, and contribute to project delivery.
- Ability to produce and review technical documentation.
- Experience in an international, multicultural, or bilingual environment is relevant.
Tech Stack
Microsoft SQL Server.NETSOAP
Categories
Solutions Engineering
About Willis Towers Watson
WTW is a global advisory, broking, and software firm serving employers, insurers, and institutional clients across people, risk, and capital. It provides insurance brokerage and risk advisory, employee benefits and pensions consulting, and HR/benefits administration software and analytics. Headquartered in London and listed on NASDAQ (WTW), the company was formed in 2016 via the Willis Group–Towers Watson merger and operates in roughly 140 markets worldwide.