17 hours ago
Chennai, IndiaSenior
Responsibilities
- Design and develop complex Omnistudio solutions for scalable enterprise applications.
- Implement OmniScripts and FlexCards to improve user journeys and reduce operational friction.
- Configure DataRaptors and Integration Procedures for reliable data orchestration.
- Collaborate with architects, product teams, and business stakeholders to translate requirements into Omnistudio implementations.
- Review configurations, identify performance bottlenecks, and implement optimizations.
- Create reusable Omnistudio templates and patterns that support platform sustainability.
- Coordinate with quality engineering partners on test scenarios, automation, and defect remediation.
- Document technical designs, configuration decisions, and deployment steps.
- Guide peers on Omnistudio best practices and organizational development standards.
- Support program-level delivery priorities, deployment activities, and release validation.
- Monitor production behavior and resolve issues affecting system reliability.
Requirements
- 8–10 years of experience.
- Strong hands-on experience with Omnistudio, including OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
- Advanced knowledge of Salesforce platform fundamentals.
- Practical understanding of software development lifecycle practices, version control, code reviews, and standardized deployment workflows.
- Clear communication and cross-functional collaboration skills.
- Awareness of program management concepts, including workstream coordination, dependency tracking, and delivery alignment.
- Continuous learning mindset focused on evolving Omnistudio features and industry practices.
Benefits
- Hybrid work environment.
- Day shift.
- No travel required.
- Primary location: INTNCHNA10 (ITIND MEPZ (TBM) SDB 1–4 SEZ).
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.