ServiceNow

Sr Staff Software Engineer

ServiceNow
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12 hours ago
Hyderābād, IndiaStaff+

Responsibilities

  • Own the architecture, technical direction, and roadmap for the front-end platform and framework used by other engineering teams.
  • Design modular, reusable component systems with extensibility, versioning, and broad organizational adoption.
  • Own front-end performance end to end and address production performance issues at scale.
  • Lead complex multi-team technical initiatives, architecture reviews, and code reviews.
  • Mentor senior engineers, resolve architectural conflicts, and raise front-end engineering standards.
  • Serve as the technical escalation point for difficult front-end production problems.
  • Establish appropriate uses and guardrails for AI-assisted development.
  • Partner with product and design teams to influence what gets built and how it is built.

Requirements

  • 10+ years of professional software engineering experience, primarily building web front ends and front-end platforms.
  • Deep expertise in JavaScript and TypeScript and advanced knowledge of data structures, algorithms, object-oriented design, and design patterns.
  • Advanced experience with modern component-based UI frameworks and web components, such as Lit, React, Angular, or Vue.
  • A proven record designing framework-level abstractions used by multiple engineering teams.
  • Deep experience profiling, diagnosing, and fixing front-end performance problems in production at scale.
  • Staff, Principal, or equivalent senior individual contributor experience with ownership of architecture, technical direction, and long-running cross-team initiatives.
  • Working proficiency in a server-side language such as Java, Node.js, Python, or Go.
  • Experience or exposure integrating AI into work processes and building front ends on AI- or LLM-driven capabilities.
  • Excellent communication skills for explaining complex architecture to engineers, product managers, and senior leadership.
  • Bachelor’s or master’s degree in Computer Science, Engineering, or an equivalent technical field, or equivalent practical experience.
  • Preferred: experience with design systems or component libraries adopted across multiple organizations, front-end observability and real-user performance monitoring, and large-scale multi-tenant SaaS platforms.

Benefits

  • Regular employee position with a flexible work persona in the APAC region.
  • ServiceNow supports flexible, remote, or office-based work arrangements depending on the role and location.
  • Equal opportunity and accessibility accommodations are provided.
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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