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Pinterest

Sr. Technical Support Engineer

Pinterest
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about 4 hours ago
Dublin, IrelandSenior / Mid Level
H1B Sponsor

Responsibilities

  • Serve as a subject matter expert on the Pinterest API and partner integrations.
  • Lead the definition and development of Pinterest Integration products with strategic partners.
  • Own technical relationships with Tier 1 partners and provide bespoke support.
  • Provide proactive and reactive technical support to ensure high customer satisfaction.
  • Lead complex engineering projects, including new API launches and integration builds.
  • Develop and maintain performance monitoring systems for partner integrations.
  • Collaborate with Product Management and Engineering to tailor products for partners.
  • Define tools, processes, and documentation frameworks for the team.
  • Lead cross-functional initiatives to shape Pinterest's developer ecosystem.
  • Mentor junior team members on technical and partner-facing work.

Requirements

  • 4+ years of Support/Solution/Partner Engineering experience at a large consumer tech platform.
  • Experience leading technical partner/client calls.
  • Experience integrating external APIs at scale using SDKs or custom client code.
  • Ability to read and write complex scripts for data manipulation in languages like Python.
  • Ability to leverage AI to enhance work quality and champion AI experimentation.
  • Bachelor’s degree in a relevant field or equivalent experience.

Tech Stack

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