Technical Architect
Salesforce1 day ago
Remote, BrazilSenior
Responsibilities
- Deliver end-to-end technical solutions for Salesforce Marketing Cloud projects.
- Lead client discovery sessions and technical design workshops.
- Implement, configure, and customize Salesforce Marketing Cloud solutions.
- Integrate Marketing Cloud with external systems using APIs, AMPscript, SSJS, MuleSoft, and custom ETL solutions.
- Partner with stakeholders to ensure solutions meet client expectations and are delivered with high quality.
- Communicate complex technical concepts to technical and non-technical audiences.
- Build trusted client relationships, support satisfaction, and identify opportunities for further engagement.
- Manage and prioritize multiple client engagements effectively.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Experience implementing, configuring, and custom-developing Salesforce Marketing Cloud solutions.
- Strong knowledge of Marketing Cloud tools including Email Studio, Journey Builder, Automation Studio, Data Cloud, and/or Personalization.
- Experience with AMPscript and SSJS scripting and API-based integrations with external systems.
- Strong communication and interpersonal skills with the ability to build trust with internal and external clients.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Salesforce offers an inclusive, equal-opportunity workplace and reasonable accommodations during the application or recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.