Google

Customer Engineer, AI, Google Cloud (Thai, English)

Google
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3 days ago
Singapore (city not specified) or Bangkok, ThailandSenior

Responsibilities

  • Drive technical solutions for complex AI workloads from technical evaluation through customer ramp and adoption.
  • Develop customer-tailored solutions, prototypes, proofs of concept, demos, and integration patterns.
  • Provide technical consultation, understand customer requirements, and build lasting customer relationships.
  • Support sales teams by presenting the value of Google Cloud solutions and resolving customer technical issues.
  • Document, prioritize, and drive resolution of customer feature requests and issues with product and engineering teams.
  • Contribute reusable solutions and assets based on customer engagement learnings.
  • Travel to customer sites, conferences, and related events as required and represent Google Cloud publicly.

Requirements

  • Bachelor's degree in a technical field or equivalent practical experience.
  • Six years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience architecting AI-agent solutions integrated with enterprise data using RAG, Text-to-SQL, and semantic search.
  • Experience coding in Python, JavaScript or TypeScript, Go, or Java for customer demos, prototypes, or workshops.
  • Fluent communication in Thai and English.
  • Preferred experience developing agents with LangGraph, Semantic Kernel, or Google AI Agent Development Kit.
  • Preferred experience with SaaS applications, iPaaS, business automation, cloud infrastructure, Agentic AI, and cloud networking.
  • Preferred experience presenting to technical stakeholders or executive leaders.
  • Knowledge of OpenAPI and MCP integration patterns, API gateways, and observability concepts such as distributed tracing, logging, and audit logging for AI applications.

Benefits

  • The role includes travel to customer sites, conferences, and related events as required.
  • Employees have access to Google Cloud’s AI portfolio, including Gemini models and the Vertex AI platform, and collaboration with DeepMind engineering and research teams.

Tech Stack

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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