Senior Technical Services Engineer
HealthEdge1 day ago
Remote, United StatesSenior
Responsibilities
- Support and maintain ETL pipelines processing large healthcare datasets while ensuring reliability and performance.
- Analyze and resolve production issues through troubleshooting, code fixes, and immediate technical support.
- Collaborate with customers and cross-functional teams to diagnose and resolve software-related problems.
- Deploy, orchestrate, and monitor jobs across environments.
- Create process documentation, architecture diagrams, and deployment guides.
- Identify and implement process improvements to increase system efficiency.
- Use JIRA and related ticketing workflows to track and resolve issues.
- Provide occasional weekend support for critical incidents.
Requirements
- Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
- 8+ years of hands-on experience with C#, SQL, and scripting languages.
- Expertise in Python, C#, and Shell scripting for automation and troubleshooting.
- Advanced knowledge of SQL query optimization, stored procedures, and NoSQL databases such as MongoDB.
- Familiarity with Airflow, Talend Studio, Redix, Azure Service Bus, and Kafka.
- Experience with deployment automation pipelines and version control systems such as Bitbucket and Git.
- Knowledge of healthcare data formats including EDI files 834, 278, 837, and 999.
- Strong communication, analytical, problem-solving, and client-focus skills.
- Preferred experience with Azure Pipelines, Facets or HealthRules Payor, and monitoring tools.
Benefits
- Full-time, permanent employment.
- Remote work within the US, with hybrid or remote collaboration across multiple time zones.
- Occasional weekend support and possible travel based on company needs.
- Reasonable accommodations are available in compliance with the Americans with Disabilities Act.
- Equal opportunity employer committed to workforce diversity.
Tech Stack
Categories
Data Engineering
About HealthEdge
HealthEdge builds enterprise software for health insurers, including core claims administration, payment integrity, care management, and member engagement products delivered as SaaS. Its customers are health plans seeking to modernize operations and connect payers, providers, and members. The company is privately held, headquartered in Boston, and operates as part of Bain Capital’s portfolio.